Support Offline: Mon - Fri / 08:00am - 05:00pm (GMT +7)
Your Time: Our Time:

file JUX Download - Need support

More
7 years 1 month ago - 7 years 1 month ago #15855 by Daniel
Topic to delete
Last edit: 7 years 1 month ago by Daniel.

Please Log in or Create an account to join the conversation.

More
7 years 1 month ago #15875 by Huyen Tran
Hi Daniel
Thanks for contacting us .
I'm sorry. what is your issue?
Please describe them better than, I will check it for you

Best Regards,
Huyen Tran
The following user(s) said Thank You: Daniel

Please Log in or Create an account to join the conversation.

More
7 years 1 month ago #15877 by Daniel
Replied by Daniel on topic JUX Download - Need support
Hi,

Thanks for your message. I cant upload new files :


Config:
J! 3.6.5
Siteground

By the way, where is the category to post issues witht this extension on your forum, pls ?

Please Log in or Create an account to join the conversation.

More
7 years 1 month ago #15887 by Huyen Tran
Hi, Daniel.
I'm sorry again.
You can describe your issue in here. I still don't understand your issue. You want to upload file on JUX Download module, but it doesn't work.
I view your image but I don't know where you uploaded the file.
Please describe them better than => I can understand and help you.
Thank you so much for empathy.

Best Regards,
Huyen Tran

Please Log in or Create an account to join the conversation.

More
7 years 1 month ago #15896 by Daniel
Replied by Daniel on topic JUX Download - Need support
Thank you for your message.

Here is the proccess:
1/ Adding a new file in backend : administrator/index.php?option=com_jdl&view=file&layout=edit
2/ I indicate the name and I select the type (ZIP archive)
3/ I click on "select" to choose the file to import into the component. The popup opens.
4/ I select the ZIP archive on my computer and during the import process, this error message appears

So, I cant add any file :/

Please Log in or Create an account to join the conversation.

More
7 years 1 month ago #15897 by Huyen Tran
Hi Daniel.
Thank your feedback to me again.
Please give me link your site and your account of the administrator via mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you.

Best Regards,
Huyen Tran

Please Log in or Create an account to join the conversation.

More
7 years 1 month ago #15900 by Daniel
Replied by Daniel on topic JUX Download - Need support
Thanks,
Email sent.

Please Log in or Create an account to join the conversation.

Moderators: Jackie
Time to create page: 0.045 seconds
Powered by Kunena Forum