Support Online: Mon - Fri / 08:00am - 05:00pm (GMT +7)
Your Time: Our Time:

file The active Slide displayed not the same height with the non-active slides

More
7 years 8 months ago #14051 by queerine
Please see the images attached,
on Chrome, Firefox and Safari, when i click the url the first time on the url bar, the slide displayed so messy. After I refresh the browser, it looks nice.
I can't expect all visitor to refresh the browser, I expect they see no error on the first visit to the url.
on Opera, this error show permanently. I have refreshed the browser.. still showing this mess.

Can you please check and let me know what is wrong with it?
Thanks,
Queerine

Please Log in or Create an account to join the conversation.

More
7 years 7 months ago #14171 by Huyen Tran
Hi Queerine.
I'm sorry for reply late.
Please give me some time. I will check it for you again.
Because My son sicked and I just holidays for 4days
Thank you so much for empathy.

Best Regards,
Huyen Tran

Please Log in or Create an account to join the conversation.

More
7 years 7 months ago #14287 by queerine
Hi Huyen,
I hope all is well with you and your son. Is there any update about my issue?

Thanks,
Queerine

Please Log in or Create an account to join the conversation.

More
7 years 7 months ago #14288 by Huyen Tran
Hi queerine.
Thanks you so much,
I just fixed it for you. Please check and feedback to me again.

Best Regards,
Huyen Tran

Please Log in or Create an account to join the conversation.

More
7 years 7 months ago #14289 by queerine
Hi Huyen,
I still have the same issue on chrome, firefox and opera.
The issue happens when i type zantob.com on url address for the first time. But if I refresh the browser (except on opera) the issue is not happening.
My problem is, I can't expect all visitors to refresh their browser to see the slideshow displayed correctly right?

Thanks,
Queerine

Please Log in or Create an account to join the conversation.

More
7 years 7 months ago - 7 years 7 months ago #14291 by Huyen Tran
Hi Queerine.
Please check it again. Because This module doesn't support 2 module on one page.

Best Regards,
Huyen Tran
Last edit: 7 years 7 months ago by Huyen Tran.
The following user(s) said Thank You: queerine

Please Log in or Create an account to join the conversation.

More
7 years 7 months ago #14302 by queerine
Thanks, Huyen.
I really appreciate your help

Please Log in or Create an account to join the conversation.

More
7 years 7 months ago #14303 by Huyen Tran
Hi Queerine.
Thanks your feedback to me again.
You can come back when has other question. I will support for you again.
But You can help me. write a review and vote 100 point for each section for my product on JED:
extensions.joomla.org/extension/jux-horizontal-accordion-slider
thanks your review,

Best Regards,
Huyen Tran

Please Log in or Create an account to join the conversation.

Moderators: Jackie
Time to create page: 0.034 seconds
Powered by Kunena Forum