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file JUX Easy Mega Menu doesn't hide carets, doesn't dropdown on mobile

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3 years 7 months ago #39466 by Eli Faskha
My easy menu has two problems:
- The carets are shown in the items, even though I select the disable caret options
- When in a mobile device, only the top menu opens, not the sub-menus
Should note that in the menu module preview, the code works fine. It's in the website with the template that it doesn't work.
I suspect it's a conflict with the template, but cannot find where.

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3 years 7 months ago #39475 by HaiND
Hi
Thank you for feedback us
I check and see menu work fine
You can describe the problem in more detail or send me one image of the problem via: prnt.sc/
I will check it for you soon
Thanks

Best Regards
--HaiND--

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3 years 5 months ago - 3 years 5 months ago #39752 by vincent
Is there a solution for this? I have the same two problems. dropdown does not work on mobile.
Update: now the dropdown is working on mobile but it is always down. It is stuck with dropdown menu open without hovering. If I switch to iPad and desktop the dropdown closes.
Last edit: 3 years 5 months ago by vincent. Reason: update

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3 years 5 months ago #39755 by Eli Faskha
In my case, the template I was using had also a menu/nav section enabled, so there was a CSS conflict, and and offcanvas setting as well. I removed the nav section from the template and disabled the template offcanvas, and delted all of the cached data, and it worked.

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3 years 5 months ago #39767 by HaiND
Hi, thanks
If still have problem, please contact us, pleased to assist you

Best Regards
--HaiND--

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3 years 5 months ago #39769 by vincent
Yes I still have the problem. I emailed a photo. Dropdown drops in mobile view. Stuck there.

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3 years 5 months ago #39773 by HaiND
Hi
I don't get it, you can send again via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you
Thanks

Best Regards
--HaiND--

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3 years 4 months ago #39796 by vincent
Did you get it? I resent it two days ago

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3 years 4 months ago #39806 by HaiND
Hi
I check and see it work fine
prnt.sc/vmjkaq
I don't understand problem you get
Thanks

Best Regards
--HaiND--

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3 years 4 months ago #39811 by vincent
not my web site!!! i sent you my web site with details!!

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