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check changing of ticket-number not working

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5 years 1 month ago #25054 by Kristina
Hello,

first of all, thank you for your Eventon-Component. Most of all is working fine and looks good. But I've got a problem when choosing an event on module event-slideshow and get the Detail-Page of the event. There I can choose the number of tickets I want to buy. On some computers it is working fine, but on most it doesn't work. I tested with Firefox, Chrome and IE in newest versions.

Can someone help me please solving the problem?
Thank you, Kristina

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5 years 4 weeks ago #25073 by HaiND
Hi Kristina
Thank you for contacting and choosing our product
Maybe it conflicts with a certain javascript extension or library with your site
I will try to fix it soon for you
Thanks

Best Regards
--HaiND--

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5 years 3 weeks ago #25116 by Kristina
Hi HaiND,

it turns out that the missing host (WWW) in the URL was the problem. As I managed Joomla! to prepend WWW with a redirect via Rewrite it worked fine.

Regards Kristina

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5 years 3 weeks ago #25123 by HaiND
Hi again
if still have problem, please contact us, pleased to assist you
Hope you will continue to use other JoomlaUX products
Thanks

Best Regards
--HaiND--

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