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question-circle Installed Product - No Menu Visible in Module Position

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7 years 2 months ago #15918 by Heather
Purchased and installed Mega Menu product. Enabled and assigned position but no menu is appearing. The old mega menu displays in it's position, though. Where is JUX Mega Menu?

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7 years 2 months ago #15921 by Huyen Tran
Hi Heather,
Thank you for using our product,
Please give me link your site and your account of the administrator via mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon.
Thank you so much for empathy.

Best Regards,
Huyen Tran

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7 years 2 months ago #15956 by Heather
I gave you access, but you have not replied. Please reply with a reason why the menu is not appearing.

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7 years 2 months ago #15961 by Huyen Tran
Hi Heather.
I'm sorry for reply late.
I will check it for you now.

Best Regards,
Huyen Tran

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7 years 2 months ago #15963 by Huyen Tran
Hi headther.
I'm sorry. I don't find your mail.
Please check it again.
Thank you so much for empathy

Best Regards,
Huyen Tran

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7 years 2 months ago #15985 by Huyen Tran
Hi, Headher.
I checked your site and note some problem.
I checked your template with menu position with the link: server1.course-logix.com/~fdloop/?tp=1
=> this position hasn't in the template that you are using. I select other position, example: top-b as an image below:
prnt.sc/e8w0y6 => JUX Mega menu shows fine: prnt.sc/e8w0b8
Please check it again.

Best Regards,
Huyen Tran

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7 years 2 months ago #16000 by Heather
ahhhh...
Very good!
Thank you for your time in researching the issue.

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7 years 2 months ago #16003 by Huyen Tran
Hi Heather.
Thank you for feedback to me again.
You can go back when has other question.

Best Regards,
Huyen Tran

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