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exclamation-circle JUX Social Media and FB

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3 months 4 days ago - 3 months 4 days ago #40669 by rdekker
Hello,
Just like another user already wrote on this form I have also a problem to get the FB contest online.
The information about the FB token on your site can't be used any more and the page from " elfsight" is outdated as well.
However I was able create a token (I'm not the FB account owner but my account has been added as an admin)

This message contains confidential information





Regards,
Ron
Last edit: 3 months 4 days ago by rdekker.

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3 months 1 day ago #40674 by HaiND
Replied by HaiND on topic JUX Social Media and FB
Hi
The cause may be because the Facebook API is having some changes
We are trying to check the problem and fix it soon
Hope you understand and look forward to receiving sympathy

Thanks

Best Regards
--HaiND--

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2 months 3 weeks ago #40686 by rdekker
Replied by rdekker on topic JUX Social Media and FB
Hello,

Any update about this topics?

Regards,
Ron

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2 months 2 weeks ago #40696 by HaiND
Replied by HaiND on topic JUX Social Media and FB
Hi
We are working on fixing it, there are many issues that take a long time to fix, sorry for the inconvenience.
Thanks

Best Regards
--HaiND--

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2 months 1 week ago #40714 by Bill Ray
Replied by Bill Ray on topic JUX Social Media and FB
Please keep us informed; I too am having the same problem.

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1 month 2 weeks ago #40738 by rdekker
Replied by rdekker on topic JUX Social Media and FB
Hello,

It's more than a month ago I opened the ticket, what is the forecast. Otherwise a refund please.

Regards
Ron

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1 month 2 weeks ago #40739 by Bill Ray
Replied by Bill Ray on topic JUX Social Media and FB
I agree with RDekker. This is unacceptable that the software we've paid for is not working.

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1 month 1 week ago #40749 by HaiND
Replied by HaiND on topic JUX Social Media and FB
Hi
I'm also trying to fix social facebook, there are too many API changes, other customers also understand and sympathize with this
Thanks

Best Regards
--HaiND--

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1 month 1 week ago - 1 month 1 week ago #40751 by Bill Ray
Replied by Bill Ray on topic JUX Social Media and FB
.
Last edit: 1 month 1 week ago by Bill Ray.

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2 weeks 3 days ago #40783 by rdekker
Replied by rdekker on topic JUX Social Media and FB
Is there any update about the progress?

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