Support Offline: Mon - Fri / 08:00am - 05:00pm (GMT +7)
Your Time: Our Time:

question-circle JUX Timetable

More
4 years 10 months ago #31965 by Elsner
JUX Timetable was created by Elsner
Today, I installed the JUX Timetable
While the installation worked without any issues.
I experience troubles during its configuration.

When I go to -> components -> JUX Timetable -> Categories, I'm entering the item manager.
Clicking on "new" is followed by this error:
1146 Table 'bitnami_joomla.#__jux_portfolio_pro_items' doesn't exist

Does anyone experienced any similar error or has any idea what to do?

Please Log in or Create an account to join the conversation.

More
4 years 10 months ago #31973 by HaiND
Replied by HaiND on topic JUX Timetable
Hi Elsner
Thank you for contacting and choosing our product
I try send package fix problem for you
drive.google.com/open?id=1s_GVfyEkCNoM-Cwje2o5Qn3arSo0BK7B
You can download and try install again
if still have problem, please contact us, pleased to assist you
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
4 years 10 months ago #32016 by Elsner
Replied by Elsner on topic JUX Timetable
Hi,

thank you very much for your reply.

I downloaded the file "pkg_jux_timetable_fix1.0.0.zip"
installed it and got the message "packet installation successfully"

Nevertheless, I got the same error trying to add a new item
1146 Table 'bitnami_joomla.#__jux_portfolio_pro_items' doesn't exist

Anything else I can try?

Please Log in or Create an account to join the conversation.

More
4 years 10 months ago #32113 by HaiND
Replied by HaiND on topic JUX Timetable
Hi again
I don't understand you get problem, You can remove the extension and install it again
if still have problem , You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
4 years 10 months ago #32162 by Elsner
Replied by Elsner on topic JUX Timetable
Thank you very much.
My problem is solved.
It worked out in the second attempt

Please Log in or Create an account to join the conversation.

More
4 years 10 months ago #32165 by HaiND
Replied by HaiND on topic JUX Timetable
Hi again
if still have problem, please contact us, pleased to assist you
Hope you will continue to use other JoomlaUX products
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
4 years 9 months ago #32906 by Jami Dennis
Replied by Jami Dennis on topic JUX Timetable
I am getting this error as well and have tried the fix file plus uninstalling and reinstalling the component three times now. I am running Joomla 3.9.8 version.

Please Log in or Create an account to join the conversation.

More
4 years 9 months ago #32910 by HaiND
Replied by HaiND on topic JUX Timetable
Hi Jami Dennis
Thank you for feedback us
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
4 years 8 months ago #33164 by Jami Dennis
Replied by Jami Dennis on topic JUX Timetable
Thank you - I managed to get it to work. I dont think I uninstalled the original component before installing the fix you posted. The installing the fix package after uninstalling all of the original JUX components seems to have worked!

I also tried downloading a new file from my download page but that one still has the error in it. Not sure if you can update that (if your downloads all link to the same file once a user has paid) but thought I'd let you know in case the online file needs the updated/fix version.

so far all is working now!

Please Log in or Create an account to join the conversation.

More
4 years 8 months ago #33166 by HaiND
Replied by HaiND on topic JUX Timetable
Hi again
We will update and fix this issue soon in next version
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

Moderators: Jackie
Time to create page: 0.064 seconds
Powered by Kunena Forum