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file In the joomla 3.7 the text don't scroll

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6 years 9 months ago #17353 by Franco
Hi support,
In the joomla 3.7 the text don't scroll (I installed JUX News Ticker 1.04.). Even manually switch from one article to another don't work

thanks

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6 years 9 months ago #17356 by HaiND
Hi Franco
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--
The following user(s) said Thank You: Franco

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6 years 9 months ago #17480 by Franco

HaiND wrote: Hi Franco

Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Thanks for the quick solution of my question. But now if the news ticker module is enabled, the slide show in the home page does not start. Is it possible to resolve this conflict?

Thanks again

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6 years 9 months ago #17481 by HaiND
Hi Franco

About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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6 years 9 months ago #17482 by Antonino Migliore
Hi, I have the same issue regarding the JUX New ticket, I dont see the solution applied, so I open a ticket

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6 years 9 months ago #17483 by HaiND
Hi Antonino Migliore
Thank you for feedback us
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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6 years 9 months ago #17486 by Antonino Migliore
did you receive my mail?

Can you publish the fix or the new version in the download area?

I have a life license

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6 years 9 months ago #17498 by HaiND
Hi
Thank you for feedback us
I received an email from you, I answered you via another ticket, but I can not access your site
I think you follow my instructions, hope it can solve the problem
Please go to source:
..\modules\mod_jux_news_ticker\mod_jux_news_ticker.php at line 43

$document->addScript(JURI::base() . 'modules/mod_jux_news_ticker/assets/js/newsticker.jquery.js', true);

Edit :

JHTML::script('modules/' . $module->module . '/assets/js/newsticker.jquery.js', true);

Hope you understant
Thanks

Best Regards
--HaiND--

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