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  9. Error in the responsive timetable

exclamation-circle Error in the responsive timetable

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5 months 3 weeks ago - 5 months 3 weeks ago #41791 by Roman MAZZULLI
Error in the responsive timetable was created by Roman MAZZULLI
Hello,
We have installed JUX Timetable on a site and it works correctly in desktop format.

However, when displayed on mobile, the times don't correspond at all to what we encoded in the component.

Could you tell me how to solve the problem?

Thanks in advance
Last edit: 5 months 3 weeks ago by Roman MAZZULLI.

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5 months 2 weeks ago #41795 by Jackie
Replied by Jackie on topic Error in the responsive timetable
Hi.
Thank you for contacting us.
I have checked your site, it has an issue with your template CSS. It hides the section to display the schedule. Please recheck it.
This is the schedule layout on the mobile. It still displays correct the event time. Please recheck it. prnt.sc/Ty3yufm3rq03
Regards.
Best regards.
Jackie Nguyen.

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5 months 2 weeks ago - 5 months 2 weeks ago #41796 by Roman MAZZULLI
Replied by Roman MAZZULLI on topic Error in the responsive timetable
Hello,
I've hidden the responsive module because it doesn't display the right times.

You'll find desktop and mobile screens attached, and you'll see that the times don't match.

EDIT: I can't attach the images...

Could you help me?

prnt.sc/HZHY_JKGaxLv
prnt.sc/vo5smeGurFBh
Last edit: 5 months 2 weeks ago by Roman MAZZULLI.

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5 months 2 weeks ago #41801 by Jackie
Replied by Jackie on topic Error in the responsive timetable
Hi.
Thank you for your feedback.
We have checked and found the issue. Please give us your site info. We will access your site to help you check that issue. Or you can wait for the update version.
Regards.
Best regards.
Jackie Nguyen.

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5 months 2 weeks ago #41803 by Erotokritos
Replied by Erotokritos on topic Error in the responsive timetable
Hello,

Same issue here. Just running the extention on a local site to test it before adding it to the live site, and noticed the same issue on mobile.
When will be the extention updated in order to download it?

Thank you.

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5 months 2 weeks ago #41804 by Jackie
Replied by Jackie on topic Error in the responsive timetable
Hi.
We have released a new version to fix that issue.
Please recheck it.
Regards.
Best regards.
Jackie Nguyen.
The following user(s) said Thank You: Roman MAZZULLI

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5 months 2 weeks ago #41809 by Erotokritos
Replied by Erotokritos on topic Error in the responsive timetable
Perfect. Thank you for your quick assistance.

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5 months 2 weeks ago #41811 by Jackie
Replied by Jackie on topic Error in the responsive timetable
Yes, if you need help, please let us know again.
Regards.
Best regards.
Jackie Nguyen.

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Moderators: Jackie
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  9. Error in the responsive timetable
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