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file Google Map is not connecting to the API

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6 months 4 days ago #41762 by SOHO Prospecting
We have the API key entered in the admin area of the Timetable component, a valid address in the event entry, but the map is only positioning in the ocean off of Mexico. The only issues we see in the console are:

google.maps.event.addDomListener() is deprecated, use the standard
addEventListener() method instead:
developer.mozilla.org/docs/Web/API/EventTarget/addEventListener
The feature will continue to work and there is no plan to decommission
it.

AND

Google Maps JavaScript API warning: SensorNotRequired developers.google.com/maps/documentation...#sensor-not-required

It doesn't look like those issues should cause this problem, but we can't figure out why the map is not working. Can you advise?

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6 months 3 days ago #41766 by Jackie
Hi.
I can't access your site with that account. Please give us more permission for that account.
Regards.

Best regards.
Jackie Nguyen.

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6 months 2 days ago #41768 by SOHO Prospecting
I have no problem logging into both the front and back-end with the posted credentials. Can you further describe the problem you are having or error you are seeing?

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5 months 4 weeks ago #41779 by Jackie
Hi.
I have abled to access your site. But can you give me the FTP account. I need to check the source code.
Thanks.

Best regards.
Jackie Nguyen.

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5 months 4 weeks ago #41781 by SOHO Prospecting
posting the ftp credentials.

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5 months 4 weeks ago #41785 by Jackie
Hi.
Please check the FTP account again. It doesn't correct. i.imgur.com/WPpII2C.png
Regards.

Best regards.
Jackie Nguyen.

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5 months 3 weeks ago #41789 by SOHO Prospecting
It works fine for us, but we may have to whitelist your IP address. Please provide that.

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5 months 2 weeks ago #41802 by SOHO Prospecting
We are still looking for a response to this issue. Please advise.

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5 months 2 weeks ago #41808 by Jackie
Hi.
Please check the site admin account again. prnt.sc/o9BkXbU9LM0v
I can't access to your site.
Regards.

Best regards.
Jackie Nguyen.

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5 months 2 weeks ago #41810 by SOHO Prospecting
Yes, we are aware of that after your last posting. But we need to whitelist your IP address to resolve that. Please provide us with the IP address from which you are trying to access the ftp service.

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