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9 years 2 months ago #2861 by Ian Shere
Not working at all was created by Ian Shere
Ticket support isn't set up, documentation link goes to a 404, slider doesn't work. Very inauspicious start.....

Joomla 3.3.6 using an Artisteer template. On another slider I looked at they explained about getting theirs to work on Artisteer templates. Firstly, I just installed then set it up without any code hacking. Assigned it to Debug - nothing. Changed it to Breadcrumb, Banner1, nothing, except it causes the header color to bleed down about 100px past the menu (which is under it), and wipes anything that's within the <body> tag (that is, text, images, etc).

So I added a new position in templateDetails.xml called bgslider. In index.php I added <jdoc:include type="modules" name="*bgslider" /> right after <body>. Checked for anything calling a color or image and there seemed to be nothing. Still didn't work, though, in this position, the content in the <body> tag was still there and the header bleeding didn't happen. BUT NO SLIDER...

Don't know why this is so difficult. And why is there no documentation, and no ticket system?

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9 years 2 months ago #2869 by GDragon
Replied by GDragon on topic Not working at all
Dear trogladyte,
Thanks for contacting us and choosing our product!
- Sorry about the document. You can read it here:
docs.joomlaux.com/extensions/jux_bg_slider/
We have just change the url!
- About the ticket system, it only for member club and maybe you can't access
- The problem slider don't show please send me private message. I'll check and fix it for you asap!

Best regards,
--GD--

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9 years 2 months ago #2898 by GDragon
Replied by GDragon on topic Not working at all
Hi,
I checked your site but it's not avaiable now. Plese check!

Best regards,
--GD--

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9 years 2 months ago #2901 by Ian Shere
Replied by Ian Shere on topic Not working at all
PM sent. And please use cookies to stop that Facebook popup - it's now REALLY irritating having it come up on every page, every time. You need to have cookies so you don't assault your visitors constantly.

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9 years 1 month ago #2903 by GDragon
Replied by GDragon on topic Not working at all
Dear trogladyte,
Thanks for your feedback! Maybe you give me wrong your site url!
I checked your site and see css of template over on our module. You can fix it by add this code to custom css option in our module:
#art-main{
background: none;
}
.custom-responsive .art-header{
background: none;
}
.art-footer{
background: none;
}
Hope this help! If you really like our product please write a review and vote 100points for us at:
extensions.joomla.org/extensions/extensi...ension_limitstart=18
It will help us very much to develop our product! Many thanks!

Best regards,
--GD--

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9 years 1 month ago #2913 by Ian Shere
Replied by Ian Shere on topic Not working at all
Yes it's now showing, but, unfortunately, the header & footer backgrounds do not now show. I only want the slider to be in the content area, not the header and footer. Thanks.

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9 years 1 month ago #2931 by GDragon
Replied by GDragon on topic Not working at all
Hi,
You can do it very easy by delete this code:
.custom-responsive .art-header{
background: none;
}
.art-footer{
background: none;
}
in custom css option!
Hope this help!

Best regards,
--GD--

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9 years 1 month ago #2939 by Ian Shere
Replied by Ian Shere on topic Not working at all
No that doesn't work. Now there's no text, no footer and the header bleeds down past the menu. Honestly, I don't think your product can do the job.

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9 years 1 month ago #2943 by GDragon
Replied by GDragon on topic Not working at all
Dear trogladyte,
I checked your site and fixed problem. The CSS of our module over on template:
You can fix it by following steps:
- Step 1: Go to path {root}/modules/mod_jux_background_slider/assets/css then open file supersized.shutter.css
- Step 2: Go to line 1279 and comment code in div.clearfix block
Hope this help!

Best regards,
--GD--

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9 years 1 month ago #2951 by Ian Shere
Replied by Ian Shere on topic Not working at all
Thank you - that fixed it.

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