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file Background module not working as "background"

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9 years 3 weeks ago #9482 by Aeris
Hi,

I have checked other similar messages and your instruction video, but I still have a problem, that the module displays the video not as background - but covering everything.

Please see: test.glej.eu/index.php/happy-2018

Please help.

Regards, Gregor

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9 years 3 weeks ago #9491 by NT
Hi Gregor
Thanks for contacting us and choosing our product!
About problem you. Please go to module JUX Background Video -> tab module->config Special Element: #rt-top
If that problem is not solved. please send me an account via message private, I'll check for you. Thanks

****************
Best Regards
__DiepNT__

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9 years 3 weeks ago #9505 by Aeris
Hi,

I did as you told me, but it didn't solve the problem.

I have sent you the access data; please check.

Thank you.

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9 years 3 weeks ago #9507 by NT
Ok.
I have corrected your problem. please check back. you're wrong I need you more "#rt-top" is not ".rt-top" :)
Hope this help!
If you really like our product please write a review and vote 100 points for us at:

extensions.joomla.org/extension/jux-background-video

It will help us very much to develop our product! Many thanks!

****************
Best Regards
__DiepNT__

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9 years 3 weeks ago #9508 by Aeris
Hi,

it didn't solve the problem; when the youtube video starts, it covers all the text of the module.

Check: test.glej.eu/index.php/happy-2018

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9 years 3 weeks ago #9510 by NT
Hi
Please check back. your site may be "Clear cache"

****************
Best Regards
__DiepNT__

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9 years 3 weeks ago #9511 by Aeris
After clear cache it's OK!
Thank you!

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9 years 3 weeks ago #9512 by NT
Hi
You can help us write a good review about this product. I am very grateful if you do it because it will help us a lot in the process of product development. Thanks

****************
Best Regards
__DiepNT__

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9 years 3 weeks ago #9513 by Aeris
I wrote an excellent review! Great support here!
The following user(s) said Thank You: NT

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9 years 3 weeks ago #9514 by NT
Hi
First Thanks for your review on JED. However the points you put for Easy of use is too low and it cause decrease total point of our product.
So can you remark for it above 95? It will help us very much to develop our product. Thank you!
We hope you can help me this once.

****************
Best Regards
__DiepNT__

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