Hello,
I have been discovered very unpleasant issue: I can click on any social icon, then the popup window appears, I do not follow/share the content and just close the window. As a result, the hidden content displays on the screen, but in fact, I did not follow/shared the content, just opened a pop-up window and closed it.
There must be checking to force a person to share before getting the content. Can you fix it, please?
Hi Eugene
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks
Well, this issue appears even on your demo site. Steps to reproduce:
1. Try to click on FB icon - a new pop up window will appear. Do not share the content and close the window.
2. Content is still locked - all is fine.
3. Click on Twitter icon. A new popup window will appear. Do not share the content and close the window.
4. The hidden text will appear.
Hi
Thank you for feedback us, Sorry for late reply,
I have a problem you have been updated and check modules of we were 1 again
I see it works fine, it's just a small server conflict or another reason, we'll update it if that happens.
In fact, our products still work well, you can rest assured to buy and use it
If still having problems, please contact us, pleased to assist you
Thanks
1. Why Russia is blocked? I have purchased your product and I am not able to access your site to leave this comment, I had to use VPN for doing that!! I have reported you about that via e-mail and no action was performed from your side. If you did not do that, it means your hosting set such limit. Thank you for worrying about your clients.
2. The bug I have reported two weeks ago still not fixed. You wrote that all is fine, but in fact this issue can be reproduced on your demo site.
When the user is clicking on Twitter and closing the popup window without making a repost, then hidden text will be available. It makes social lock useless since it just does not working for Twitter.
We bought a product to solve our needs, we reported about the bug, no action was made. Sorry, but with such approach we cannot use your extension.
Hi Eugene
Thank you for feedback us, Sorry for late reply
We do not block any country,
I am looking to fix it for you, if I can not find a solution, I will refund you
wish to receive sympathy
Thánks
How much days should I await to get refund?!
You did not solve the issue, two months have passed, I chosen another product and no longer interested in your extension.
I do not want to write a negative review on the JED. I am awaiting refund.
Hi Eugene
Thank you for feedback us
I'm sorry but I'm still trying to solve the problem for you and I can not fix it
ok, we will refund you now, kindly send me your order information, I will check and refund for you
Hope you forward to receiving sympathy
Thanks
JUX Social Content Locker: locked content displays after closing popup window
