Hello,
After installation of the last version, the background video doesn't work on smartphone (only on desktop).
Is there something special to do?
Thanks,
JC
Hi Jean-Claude Honnay
Thank you for feedback us
I am sorry but our product does not display video on smartphone but only display background image
In the document we also have note
prnt.sc/gmfjpu
hope to get sympathy
Thanks
OK !
But I notice that the place of the video is taken on smartphone or table.
Is it possible to automatically disable Jux Background Video on smartphone or tablet ?
Or show it in a module (not background) and automatically without auto start? (future version)
Hi Jean-Claude Honnay
Thank you for feedback us
If you just want to display the JUX Background video on your desktop and do not want to be on the mobile and table, I think you should not choose background video for the modules.
prnt.sc/gmh0r1
Leave it empty, and the modules are still on the mobile but there is no wallpaper, so it will not be available on mobile.
hope it will help you
Thanks
Hi Jean-Claude Honnay
Thank you for feedback us
We will try to find out how JUX Background video can work on mobile and tablet if these two devices support in the future
Or just make it display on the desktop, but we have to research to find such a function in the near future, because it is not a simple function.
Hope to get sympathy
Thanks
JUX Background Video not ok -> smartphone
Topic Author
