no download template

Hi, i already bought the template: Focus - Flat Art Portfolio Joomla Template.
The problem is: the template is not inside my download file after login.

Waiting for your quick response.

Carlo.

Dear Carlomin,
Thank you for choosing our template.

I've checked your account and everything is fine.
Could you please check again.
If you still can not download it, please reply me and I will send the package to your email address.

Best regards.