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file Background Slider doesn´t work

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2 months 1 week ago #40052 by TomBasi
Hello,
unfortunately no background image appears for me.
Regardless of what I try, it doesn't work.
Tried all the parameters but to no avail.
Can you help me?

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1 month 4 weeks ago #40081 by HaiND
Dear
Thank you for contacting and choosing our product!
– We are sorry for informing that the customer support will be slower than usual because of Vietnamese Lunar New Year (Tết Holiday). It’s the traditional holiday in our country - Vietnam,
For the issue you are encountering, we will try to solve as soon as we are back the office. We apologize in advance to any inconvenience this may cause you.
Thank you so much for your patience and sympathy!
Happy Vietnamese Lunar New Year!

Best Regards
--HaiND--

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1 month 3 weeks ago #40084 by HaiND
Hi
I can't access your site
Maybe your site block my ip Vietnam
Please allow I access
Thanks

Best Regards
--HaiND--

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