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file video will not auto start, although set to do so

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3 years 1 month ago #40764 by Warren Cowan
1. i cannot get the video to auto start - although it is set to do so
2. i cannot remove the whoite arrow with a dark background that sits in the middle of the video
3. i cannot remove the rotating circle that pops up when the video is loading

Can you help!!

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3 years 1 month ago #40766 by HaiND
Hi
1: I see the video has automatically run normally
2: it's the default video button, why would you want to remove it?
3 :i think due to network speed, if you have good internet speed then circle and arrow button will disappear quickly, my clients understand this too

Thanks

Best Regards
--HaiND--

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3 years 1 month ago #40767 by Warren Cowan
hi there - thanks for your reply

1. it doesn't run normally - it only starts after you click on the screen, i have tried it on all browsers and on testing software for others. it loads the poster, and waits for some action before the video starts
2. i dont want to see the arrow, if the video is starting automatically - why would i need it - i want to remove it - i assume it is a simple line of css code
3. ok

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3 years 1 month ago #40768 by Warren Cowan
also - i have noticed that when the video module is running on a page it stops the navigation from working - only happens on pages that are running the video background - there must be a conflict somewhere -although i do have the conflict

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3 years 1 month ago - 3 years 1 month ago #40769 by Warren Cowan
it only causes an issue with the all link tags including the menu when using a youtube video- it works fine for a local video, but for a local viideo, the module ignore the min-height setting in the module options and defaults to 300px. I have managed to rectify it nby altering the default value in the core module to 600px, but its not pulling through that figure backend
Last edit: 3 years 1 month ago by Warren Cowan.

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3 years 3 weeks ago - 3 years 3 weeks ago #40800 by Warren Cowan
your module is using an old version of jQuery - i think its v1.3.3 - can you update it it to v2.x - that is why im hving isues with it - its conflicting with more up to date elements
Last edit: 3 years 3 weeks ago by Warren Cowan.

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2 years 11 months ago #40880 by Bertil Ericsson
Im so angry, I just bought this background video extension, and it does not work. I must click on the screen before the video start to play!!??Please give me my money back...

( joomlaux.com/forum/jux-background-video/...-to-do-so.html#40767 )

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2 years 11 months ago #40883 by HaiND
Hi Bertil Ericsson
Please go to back-end -> config Auto Play -> set is Yes
if still have problem, please send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you
Thanks

Best Regards
--HaiND--

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