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exclamation-circle donate buttons doesn't work on mobile

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7 months 4 weeks ago #38996 by Salvatore Pannozzo Capodiferro
Hi the donate button works fine normally on browser, but not from mobile or when I use the inspector with device toggle option.

can you please help me?

Regards

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7 months 4 weeks ago #38999 by HaiND
Hi
Thank you for feeback us
Do you want say is it can't click on device mobile ?
You can provide information login back-end
I will check problem for you
Thanks

Best Regards
--HaiND--

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7 months 4 weeks ago - 7 months 4 weeks ago #39005 by Salvatore Pannozzo Capodiferro
No! it is working normally for laptop screen, while for mobile it is just showing the small image with blur background without the text and button for continue into the donation

pasteboard.co/Ja0xNzn.png
Last edit: 7 months 4 weeks ago by Salvatore Pannozzo Capodiferro.

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7 months 4 weeks ago #39021 by Salvatore Pannozzo Capodiferro
ok I have seen a problem in the jquery library so I used another template and is working.

regards

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7 months 3 weeks ago #39022 by Salvatore Pannozzo Capodiferro
I found the issue is dued to I 've added a second button, if I do this it will work only the first button. so what could I do if I want to add a second and maybe a third button? because if I change the button id is not working and if I use the same button id, only the first from top will work, and after clicking on the working one, also the other are working correctly, otherwise I just see an empty form

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7 months 3 weeks ago #39023 by Salvatore Pannozzo Capodiferro
ok, seems I solved by myself, I can just create another button in this way

<button id="jux-button-donate-stub" class="btn btn-primary" type="button" onclick="document.getElementById('jux-button-donate').click()"> Donate Now </button>

regards

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7 months 3 weeks ago #39024 by HaiND
Hi
If still have problem, please contact us, pleased to assist you
Thanks

Best Regards
--HaiND--

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7 months 3 weeks ago #39026 by Salvatore Pannozzo Capodiferro
Hi, it is ok I solved with that solution. so the problem was dued to I was using more than one button and it was causing javascript problem. you can close the discussion

thanks and regards

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7 months 3 weeks ago #39029 by HaiND
Hi
I will close ticker
Thanks

Best Regards
--HaiND--

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