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file Joomla off canvas menu not working.

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4 years 10 months ago #31815 by Brad Newberry
I have a problem where if you enable the accessibility mode on my website that the off canvas menu doesnt work it shows just white. I was wondering if you could help me fix this issue or point me in the right direction so I can fix the issue. the website is www.westburlington.org and if you click on the accessibiliy icon in the right hand corner and push the power icon you will see what I mean.

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4 years 10 months ago #31819 by HaiND
Hi
Thank you for contacting and choosing our product
I check and see off canvas still works fine
prnt.sc/npm8f0
If still have problem, You can describe the problem in more detail or send me one image of the problem via: prnt.sc/
I will check it for you soon
Thanks

Best Regards
--HaiND--

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4 years 10 months ago #31857 by Brad Newberry
I guess it comes down to the window size. when the window is about 947px wide the off canvas menu doesnt work. once it gets smaller then about 700 px wide it starts to work again. Not sure what is going on.

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4 years 10 months ago #31862 by HaiND
Hi again
I will instruct you custom it
in file: ...\modules\mod_jux_megamenucss3\tmpl\default.php at line 96
if(document.body.offsetWidth < 769){
edit:
if(document.body.offsetWidth < 992){

and in file ..\modules\mod_jux_megamenucss3\tmpl\default.php at line 135
if (document.body.offsetWidth > 768) {
edit:
if (document.body.offsetWidth > 991) {

Hope it will help you, if still have problem, please contact us, pleased to assist you
Thanks

Best Regards
--HaiND--

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4 years 10 months ago #31968 by Brad Newberry
I changed those two lines and still it is not working. Tried clearing the cache and deleting temporary files on my computer to no success.

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4 years 10 months ago #31972 by HaiND
Hi again
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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4 years 10 months ago #32111 by HaiND
Hi again
I try custom for you, please check again
Thanks

Best Regards
--HaiND--

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4 years 10 months ago #32170 by Brad Newberry
It still is not working for me? does it work for you?

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4 years 10 months ago #32174 by HaiND
Hi again
Your website can save the cache because I have the custom file in "offconvas.css"
768px - > 1000px
as image below
prnt.sc/ntpll7
you can check problem cache
Thanks

Best Regards
--HaiND--

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