Support Offline: Mon - Fri / 08:00am - 05:00pm (GMT +7)
Your Time: Our Time:

check changing of ticket-number not working

More
5 years 8 months ago #25054 by Kristina
Hello,

first of all, thank you for your Eventon-Component. Most of all is working fine and looks good. But I've got a problem when choosing an event on module event-slideshow and get the Detail-Page of the event. There I can choose the number of tickets I want to buy. On some computers it is working fine, but on most it doesn't work. I tested with Firefox, Chrome and IE in newest versions.

Can someone help me please solving the problem?
Thank you, Kristina

Please Log in or Create an account to join the conversation.

More
5 years 8 months ago #25073 by HaiND
Hi Kristina
Thank you for contacting and choosing our product
Maybe it conflicts with a certain javascript extension or library with your site
I will try to fix it soon for you
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
5 years 8 months ago #25116 by Kristina
Hi HaiND,

it turns out that the missing host (WWW) in the URL was the problem. As I managed Joomla! to prepend WWW with a redirect via Rewrite it worked fine.

Regards Kristina

Please Log in or Create an account to join the conversation.

More
5 years 8 months ago #25123 by HaiND
Hi again
if still have problem, please contact us, pleased to assist you
Hope you will continue to use other JoomlaUX products
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

Moderators: Jackie
Time to create page: 0.073 seconds
Powered by Kunena Forum