When I enter email addresses, it causes the map to display as a checkered screen. When I remove the email address, the map displays normally. How do you enter an email address correctly?
Also, how do you get the address details to go over multiple lines without using Enter to go to a new line? Just typing in an address as one long string of characters shows on the map as one truncated line and does not wrap so you cannot see the entire address.
Thanks for contacting and choosing our product
This map is being used on an intranet so cannot send you any logon details - not accessible externally.
As for addresses - using Enter to drop a iine definitely causes problems but just typing a single line does not wrap...
That is exactly how I am typing the email addresses - the same as your examples and the example I sent you.
The same thing happens if I try to type an email address into the description field.
ALSO - any suggestions on how to get the street address to go over more than one line??
Bit frustrating as multiple line addresses and email addresses really are a required part of what we are doing.
Further to the previous message. I have found if an email address is typed in as "[email protected] com" - with a space after the full stop, it does not cause any issue. Only seems to be a problem where there is no space after the the FIRST full stop so an address like "[email protected] co.nz" does not cause issues either.
I'm sorry but I do not understand why the problem happened to you because I tried importing it many times but it still works fine
Even if I enter the space in the hold as you say
You probably entered something wrong because my client still says that the product works fine
please check agian
can you send me the problem or where you enter and it happens error with 1 specific image via:
I will check it for you
Have solved this. In Joomla there is a plug-in "Content - email cloaking". This is normally enabled so that email addresses on a website are hidden/scrambled to avoid scrapping of the data as they are surrounded by Java script e.g.
document.getElementById('cloaka88659b36c3c933072c0c81898511cb9').innerHTML = '';
var prefix = 'ma' + 'il' + 'to';
var path = 'hr' + 'ef' + '=';
var addya88659b36c3c933072c0c81898511cb9 = 'john' + '@';
addya88659b36c3c933072c0c81898511cb9 = addya88659b36c3c933072c0c81898511cb9 + 'red' + '.' + 'co' + '.' + 'nz';
var addy_texta88659b36c3c933072c0c81898511cb9 = 'john' + '@' + 'red' + '.' + 'co' + '.' + 'nz';document.getElementById('cloaka88659b36c3c933072c0c81898511cb9').innerHTML += '<a ' + path + '\'' + prefix + ':' + addya88659b36c3c933072c0c81898511cb9 + '\'>'+addy_texta88659b36c3c933072c0c81898511cb9+'<\/a>';
When I disabled that feature and left plain email addresses, the map is working with email addresses as per your demo example. As this is an intranet, it does not matter that email addresses are not cloaked.
However, if what I have found applies to all sites, could be a problem for other users who use this module on their websites as email addresses would be accessible.