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file conflict between JUX Social Stream and RokSprocket Module

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8 years 10 months ago #10344 by NT
Hi
Please check the message. Thanks.

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Best Regards
__DiepNT__

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8 years 10 months ago #10345 by Patrick Toulze

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8 years 10 months ago #10347 by NT
Hi Patrick,
Hi
I sent you a message a few days ago. do not see your feedback. :)

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Best Regards
__DiepNT__

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8 years 10 months ago #10358 by ifs
Sorry it is my mistake. You have already refunded me.
THANKS A LOT FOR THE REFUND

I will pay a developer to fix it and will share with you the solution.
Also I will send you back the rest of the money

Thanks again

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8 years 9 months ago #10735 by Patrick Toulze
Do you think you will fix that problem ?

Sadly, If not, I will have to ask for a refund as I’m using only RocketTheme template for my work….

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8 years 9 months ago #10900 by MARK VAN BELLEN
I too have just bought this module and very disappointing that it doesn't work due to incompatibility with roksprocket / rocket-themes - rather wish I had checked out the forums first.

any news on a fix?

If there is still no fix I too would be seeking a refund - a shame as the product looks great - just what I needed.

Consider releasing trial versions so at least people can try before they buy.

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8 years 9 months ago - 8 years 9 months ago #10904 by ifs
Hi Guys,

This is not the bug or conflict caused by JUX.
This was rokbox in my case. I paid a developer and find a solution.

public_html/plugins/system/rokbox/assets/js/rokbox.js
Last edit: 8 years 9 months ago by ifs. Reason: attachment

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8 years 9 months ago #10917 by MARK VAN BELLEN
I appreciate that you have paid a developer to fix the conflict, and the hint at which file was the culprit, however, I was hoping for a response from the developer. Many people use RocketTheme products (as this thread hints at) and for them and me a solution would be welcome or a warning that 'Does not work with Rockettheme products due to problems with Rockettheme code' in which case I would not have purchased.

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8 years 9 months ago #10919 by Patrick Toulze
We are still waiting some feedback from the developer. I will have no choice , if no refund & no fix to complaint to the JED.

Sorry!

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8 years 9 months ago - 8 years 9 months ago #10923 by NT
HI Patrick Toulze,
Happy New Year.
I'm sorry. Our company are the Lunar New Year holiday, not work. I'm just a support staff, I can not solve the problem. hope you understand and sympathize. we will work again on February 15.
Thanks!

****************
Best Regards
__DiepNT__
Last edit: 8 years 9 months ago by NT.

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