instagram basic permission problem

Hi,

Instagram does not approuve my application...
I am always having the same rejection !





How can I fix it please

Hi Ifs,
Thanks for contacting us and choosing our product!
I'm sorry, I do not understand your problem. Can you describe in more detail. we will check it again. Thanks

Thanks a lot for your fast return.

What is happening is this;
- I am registering a new client under instagram developper site
- I am starting the submission, under permissions tab
- and everytime after submitting I am having the same rejection from instagram, with the message below;

"Feedback from your last submission

General issues:
Invalid Use Case: The use case descrbied in your submission notes, screencast and website is not a valid use case that we allow on our Platform. Please see our Permissions Review and valid use cases description () for more information."

Hi,
Have you got a chance to have a look at the issue please ?
Thanks a lot

Hi ifs,
Sorry for the late reply, I have 2 weekends. I checked our account. do not see the problem as you say. Can you send me the account Instagram. I will check it. we tried our Instagram account on your site, everything works well, maybe you did what site. Thanks

Thanks a lot NT. Most probably I am doing something wrong but I do not know what.
I have send you my details from private message.

I will appreciate if you can have a look.

Hi
I've solved your problem. please check that correct? Thanks

Hi,

I think it is working now but it is showing my instagram photos.
What I want to put is my clients instagram photos.

So do I need to open a instagram developper account for my client ?

Thank you

Hello,

I tought that you would enter to my instagram developper account and will register a new client but it looks that you did on your developper account.
Could you please share with me that screen shots of your settings. Because I want to set it up under my account.

I do not want to disturbe you everytime I need a change...

Thanks a lot

Hi Again,

I have just changed the "Instagram Id" under the module and now it is showing my clients instagram photos .

But anyway I will appreciate if you can share the instagram setup screen shots.
I want to learn the correct settings and do not want to disturb you for every issue.

Best Regards