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file Module not dispalying when installed

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9 years 5 days ago #9263 by Jesse Mayr
Hi!

I Just installed your JUX social module, and it is not displaying on the front end at all. The website is www.monkeytrunks.com . I do not have have an assigned position for the module. I checked the forum and apparently others have had this problem. It would be helpful if you showed the steps that you took to solve the issue and post them to the public. It might save you from answering a few tickets for the same issue.

Thanks.

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9 years 4 days ago - 9 years 4 days ago #9272 by NT
Hi LTDSpark,
Thank you for your comments.
about your problem. you try to set Social position. If it does not please send me an account on the site back-end via message private. I'll check for you. Thanks.
This problem is difficult to explain in detail. The cause may be due
1. JS conflict with template or with one other extensions.
2. The installation location of the module
3. Social Tabs JUX module config wrong ...
We hope you understand and empathize with this. Thanks

****************
Best Regards
__DiepNT__
Last edit: 9 years 4 days ago by NT.

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9 years 4 days ago #9299 by Jesse Mayr
Sent you a message...

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9 years 3 days ago #9302 by NT
Hi.
I have received your message, but I can not log in with the account you send. please check back. Thanks

****************
Best Regards
__DiepNT__

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9 years 2 days ago #9345 by NT
HI
I have installed the module in position JUX Social Tabs "head-search" it was out in the front-end.
Also I added CSS file dcsmt.css (modules / mod_jux_social_tabs / assets / css / dcsmt.css)
line 1103
.tab-content.tab-facebook, .social-tabs li.active.dcsmt-facebook, .social-tabs li.dcsmt-facebook: hover, .tab-facebook-btn .dcsmt {
width: 100%! important;
height: 100%! important;
}
Please check back.
Hope help your! Thanks

****************
Best Regards
__DiepNT__

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9 years 2 days ago #9347 by NT
Hi
Note: Site you are "Clear Cache" Some changes may not receive it, please go to System-> Clear Cache> Cache Group-> delete

****************
Best Regards
__DiepNT__

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8 years 11 months ago #9647 by Roger
Hi, I have the same issue - ~I am using a yootheme template. The module displays fine when I use protostar, but displays nothing on the template I want to use. How do I get around this? the no conflict mode does not seem to help.

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