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file Twitter not working

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3 years 2 months ago - 3 years 2 months ago #16755 by C Me Online
Hi

Despite previous correspondence, my Twitter feed is still not working. www.ecounesco.ie

I have checked the Twiter credentials and they are all correct.

I checked my error log and the following is displayed:

PHP Fatal error: Cannot redeclare class OAuthException in /var/www/vhosts/23/149125/webspace/httpdocs/new.ecounesco.ie/modules/mod_jux_social_tabs/twitter.php on line 354
Last edit: 3 years 2 months ago by C Me Online. Reason: added more info

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3 years 2 months ago #16760 by 31234
Replied by 31234 on topic Twitter not working
Hi there,

Thank you so much for using our product and contacting us.

Pls send me your admin account (or you can create a new one for me) via email address This email address is being protected from spambots. You need JavaScript enabled to view it. so that I can check and deeply understand your issue. Your info will be kept private, for sure.

Look forward to hearing from you soon.

Best regards,
Hieu

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3 years 2 months ago #16769 by HaiND
Replied by HaiND on topic Twitter not working
Hi
Thank you for feedbacks us
About your problem, I backed up and tested your site on localhost and it still works fine
prntscr.com/f4bawk
Maybe the problem here is going on on your host
prnt.sc/f4bbnb
The twitter.php bed file is unreadable, you can re-authorize this file on the host with all permissions so your host can read this file.
Hope you understand
Thanks

Best Regards
--HaiND--

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2 years 4 weeks ago - 2 years 4 weeks ago #21100 by C Me Online
Replied by C Me Online on topic Twitter not working
Hi

I'm still having this issue - neither Twitter nor Instagram work properly. Please assist?
Last edit: 2 years 4 weeks ago by C Me Online. Reason: include Instagram and Twitter

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2 years 4 weeks ago #21105 by HaiND
Replied by HaiND on topic Twitter not working
Hi
Thank you for feedback us
I checked that Twitter is still working
you can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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1 year 10 months ago - 1 year 10 months ago #22581 by Timothy Will
Replied by Timothy Will on topic Twitter not working
Hello,

I'm also having an issue with the Twitter feed working. I have the Facebook, Instagram, and Pinterest feeds working and have followed the instructions exactly, but the feed is still not showing anything.

Here is the url: literacyeducation.cloudaccess.host/

Does anyone have any ideas on how to get the feed working?

Thanks!
Last edit: 1 year 10 months ago by Timothy Will.

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1 year 10 months ago #22584 by HaiND
Replied by HaiND on topic Twitter not working
Hi again
Thank you for feedback us
I checked and found that your site can not read the twitter.php file in our module under the following link:
literacyeducation.cloudaccess.host/modul...ial_tabs/twitter.php
I want to say that you only need to contact the hosting and they will help you fix the problem of unreadable files
Hope it will help you
Thanks

Best Regards
--HaiND--

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