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file Problem when accessing JUX testimonials Component

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8 years 11 months ago #9440 by Paulo Santos
Hi,

I have just bought your component, after installation when I try to access it I have the following error:

Illegal mix of collations (utf8_unicode_ci,IMPLICIT) and (utf8_general_ci,IMPLICIT) for operation '=' SQL=SELECT COUNT(*) FROM joom_jux_testimonial_testimonials AS a LEFT JOIN `joom_languages` AS l ON l.lang_code = a.language LEFT JOIN `joom_jux_testimonial_blockeds` AS b ON b.email LIKE a.email LEFT JOIN joom_users AS uc ON uc.id=a.checked_out LEFT JOIN joom_viewlevels AS ag ON ag.id = a.access WHERE (a.published = 0 OR a.published = 1) Illegal mix of collations (utf8_unicode_ci,IMPLICIT) and (utf8_general_ci,IMPLICIT) for operation '=' SQL=SELECT a.*, b.id AS `blocked`,l.title AS language_title,b.id AS `blocked`,uc.name AS editor,ag.title AS access_level FROM joom_jux_testimonial_testimonials AS a LEFT JOIN `joom_languages` AS l ON l.lang_code = a.language LEFT JOIN `joom_jux_testimonial_blockeds` AS b ON b.email LIKE a.email LEFT JOIN joom_users AS uc ON uc.id=a.checked_out LEFT JOIN joom_viewlevels AS ag ON ag .id = a.access WHERE (a.published = 0 OR a.published = 1) ORDER BY a.created DESC LIMIT 0, 20 Illegal mix of collations (utf8_unicode_ci,IMPLICIT) and (utf8_general_ci,IMPLICIT) for operation '=' SQL=SELECT COUNT(*) FROM joom_jux_testimonial_testimonials AS a LEFT JOIN `joom_languages` AS l ON l.lang_code = a.language LEFT JOIN `joom_jux_testimonial_blockeds` AS b ON b.email LIKE a.email LEFT JOIN joom_users AS uc ON uc.id=a.checked_out LEFT JOIN joom_viewlevels AS ag ON ag.id = a.access WHERE (a.published = 0 OR a.published = 1)

Can you please tell me what to do to have it working?

Thanks

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8 years 11 months ago #9447 by Huyen Tran
Dear Paulostr,
Thank you for using product our.
Please give me link your site and your account of administrator via private message.
I will check it for you

Best Regards,
Huyen Tran

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8 years 11 months ago #9506 by Huyen Tran
Hi paulostr.
Please go to phpmyadmin and edit collations database from unicode_ci to general_ci.
Hope it will help you.

Best Regards,
Huyen Tran

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8 years 11 months ago #9521 by Huyen Tran
update..

Hi paulostr.

Please edit collations database from unicode_ci to general_ci for table "jooml_users" and "joom_languages"

the below: go to phpmyadmin/iconne6_chamy/sql and coppy

ALTER TABLE jooml_users CONVERT TO CHARACTER SET utf8;

ALTER TABLE joom_languages CONVERT TO CHARACTER SET utf8

and click "go" button

Please view image attachment

Best Regards,

Huyen Tran.

Best Regards,
Huyen Tran
Attachments:

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8 years 11 months ago #9523 by Paulo Santos
Hi,

I have tried this but now when I go inside the joomla backoffice I have the following error at the bottom:
Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8_unicode_ci,IMPLICIT) for operation '=' SQL=SELECT a.id, a.title, a.checked_out, a.checked_out_time, a.created, a.hits,l.title AS language_title,uc.name AS editor,ag.title AS access_level,c.title AS category_title,ua.name AS author_name FROM joom_content AS a LEFT JOIN `joom_languages` AS l ON l.lang_code = a.language LEFT JOIN joom_users AS uc ON uc.id=a.checked_out LEFT JOIN joom_viewlevels AS ag ON ag.id = a.access LEFT JOIN joom_categories AS c ON c.id = a.catid LEFT JOIN joom_users AS ua ON ua.id = a.created_by ORDER BY a.hits DESC LIMIT 0, 5

Also i cant access the modules and have a similar error:
Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8_unicode_ci,IMPLICIT) for operation '=' SQL=SELECT a.id, a.title, a.note, a.position, a.module, a.language,a.checked_out, a.checked_out_time, a.published+2*(e.enabled-1) as published, a.access, a.ordering, a.publish_up, a.publish_down,l.title AS language_title,uc.name AS editor,ag.title AS access_level,MIN(mm.menuid) AS pages,e.name AS name FROM `joom_modules` AS a LEFT JOIN `joom_languages` AS l ON l.lang_code = a.language LEFT JOIN joom_users AS uc ON uc.id=a.checked_out LEFT JOIN joom_viewlevels AS ag ON ag.id = a.access LEFT JOIN joom_modules_menu AS mm ON mm.moduleid = a.id LEFT JOIN joom_extensions AS e ON e.element = a.module WHERE (a.published IN (0, 1)) AND a.client_id = 0 AND e.client_id =0 GROUP BY a.id, a.title, a.note, a.position, a.module, a.language,a.checked_out,a.checked_out_time, a.published, a.access, a.ordering,l.title, uc.name, ag.title, e.name,l.lang_code, uc.id, ag.id, mm.moduleid, e.element, a.publish_up, a.publish_down,e.enabled Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8_unicode_ci,IMPLICIT) for operation '=' SQL=SELECT a.id, a.title, a.note, a.position, a.module, a.language,a.checked_out, a.checked_out_time, a.published+2*(e.enabled-1) as published, a.access, a.ordering, a.publish_up, a.publish_down,l.title AS language_title,uc.name AS editor,ag.title AS access_level,MIN(mm.menuid) AS pages,e.name AS name FROM `joom_modules` AS a LEFT JOIN `joom_languages` AS l ON l.lang_code = a.language LEFT JOIN joom_users AS uc ON uc.id=a.checked_out LEFT JOIN joom_viewlevels AS ag ON ag.id = a.access LEFT JOIN joom_modules_menu AS mm ON mm.moduleid = a.id LEFT JOIN joom_extensions AS e ON e.element = a.module WHERE (a.published IN (0, 1)) AND a.client_id = 0 AND e.client_id =0 GROUP BY a.id, a.title, a.note, a.position, a.module, a.language,a.checked_out,a.checked_out_time, a.published, a.access, a.ordering,l.title, uc.name, ag.title, e.name,l.lang_code, uc.id, ag.id, mm.moduleid, e.element, a.publish_up, a.publish_down,e.enabled ORDER BY `position` asc,a.ordering ASC LIMIT 0, 20 Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8_unicode_ci,IMPLICIT) for operation '=' SQL=SELECT a.id, a.title, a.note, a.position, a.module, a.language,a.checked_out, a.checked_out_time, a.published+2*(e.enabled-1) as published, a.access, a.ordering, a.publish_up, a.publish_down,l.title AS language_title,uc.name AS editor,ag.title AS access_level,MIN(mm.menuid) AS pages,e.name AS name FROM `joom_modules` AS a LEFT JOIN `joom_languages` AS l ON l.lang_code = a.language LEFT JOIN joom_users AS uc ON uc.id=a.checked_out LEFT JOIN joom_viewlevels AS ag ON ag.id = a.access LEFT JOIN joom_modules_menu AS mm ON mm.moduleid = a.id LEFT JOIN joom_extensions AS e ON e.element = a.module WHERE (a.published IN (0, 1)) AND a.client_id = 0 AND e.client_id =0 GROUP BY a.id, a.title, a.note, a.position, a.module, a.language,a.checked_out,a.checked_out_time, a.published, a.access, a.ordering,l.title, uc.name, ag.title, e.name,l.lang_code, uc.id, ag.id, mm.moduleid, e.element, a.publish_up, a.publish_down,e.enabled ORDER BY `position` asc,a.ordering ASC

It was not easier if you change the collations of your component?

Also you can check this with the credentials I have sent you.

Thank you

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8 years 11 months ago #9529 by Paulo Santos
Hi,

I have changed all the database collations and its woking now!

Thank you for your help.

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8 years 11 months ago #9530 by Paulo Santos
Hi,

Well I think I spoke too soon, now everything reported before works, except that I cant save testimonials on the front-end because everytime I press the submit testimonial button, there is no submit button on the pop-up form to click.

Also there is no select picture(avatar) field in the form and also I have created a portuguese language file but only a few sentences where translated, i dont know why but only the submit a new testimonial sentence appears in portuguese.

I have already sent you the login credentials to my website before can you please check it?

Thanks

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8 years 11 months ago - 8 years 11 months ago #9537 by Huyen Tran
Hi paulostr
I fixed it for you.Please check and feedback to me again.
I did the below:
line 444 edit:
components/com_jux_testimonial/views/testimonials/tmpl/default.php line 444 sữa thành button như sau:
<button type="submit" name="ok" class="btn btn-success submit"> Submit </button>
and line 414 edit
from
<div class="jux-col-md-2 jux-col-xs-2 jux-col-sm-2 format_form">
Avatar:
</div>
<div class="jux-col-md-4 jux-col-xs-9 jux-col-sm-10 format_form">
<input type="file" name="imagefile" class="inputbox" accept="image/jpeg">
</div>

to:
<?php if($this->params->get('form_avatar') == 1){?>
<div class="jux-col-md-2 jux-col-xs-2 jux-col-sm-2 format_form">
Avatar:
</div>
<div class="jux-col-md-4 jux-col-xs-9 jux-col-sm-10 format_form">
<input type="file" name="imagefile" class="inputbox" accept="image/jpeg" style="display:block;">
</div>
<?php } ?>

Best Regards,
Huyen Tran
Last edit: 8 years 11 months ago by Huyen Tran.

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8 years 11 months ago - 8 years 11 months ago #9538 by Huyen Tran
Hi paulostr

If you enjoy it, please kindly write us a review and vote 100 point for each section for our extension on JED:

extensions.joomla.org/extensions/extensi...ions/jux-testimonial

This means a lot to us and we'd be very thankful for your review. Thank you so much in advance.

Best Regards,
Huyen Tran
Last edit: 8 years 11 months ago by Huyen Tran.

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8 years 11 months ago #9560 by Paulo Santos
Hi,

Thank you for this, it seems to be working now!

Just one problem, regarding the translation, it´s not working like I told you.

Thank you

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