Dear
Thank you for contacting and choosing our product!
– We are sorry for informing that the customer support will be slower than usual because of Vietnamese Lunar New Year (Tết Holiday). It’s the traditional holiday in our country - Vietnam,
For the issue you are encountering, we will try to solve as soon as we are back the office. We apologize in advance to any inconvenience this may cause you.
Thank you so much for your patience and sympathy!
Happy Vietnamese Lunar New Year!
******
Kind regards
JoomlaUX Team
I understand that you were on vacation for Vietnamese Lunar New Year, however it's been a week....can you please review this issue? We really need a solution.
Thank you for your reply, we have updated the weather component with the new version. The new version loads up and shows the weather, however we are having an issue with it conflicting with other components.
We are using Joomlatools DocMan for document management on the site. When the weather is active, it causes a black box to appear when we try to insert documents into articles on the site. When we disable the weather, the documents are able to be inserted normally.
Could you please take a look at this and see if you are able to get it fixed?