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file Issue with Location - "Undefined"

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6 years 4 months ago #21226 by Business Automation Services
Good afternoon,

We have a rather odd situation happening. The JUX Weather Forecast broke yesterday and started saying "Undefined". At first I thought it was an API issue so I didn't review it, but it's still saying the same thing today.

In the module settings under "Default Location" if I enter in a different location (ie New York City, Los Angeles CA, etc) it works without issue. So the problem seems to be an issue with the actual location where I need it set at, however I'm unsure of how to resolve this. I've tried setting it to neighboring towns without success. Could someone assist me? I'm unsure of what is causing this and any help would be greatly appreciated :)

Thanks!

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6 years 4 months ago #21228 by HaiND
Hi
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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6 years 4 months ago #21236 by Business Automation Services
Thank you so much, I just emailed you! Let me know if you need anything else. Thank you for taking the time to look at it :)

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6 years 4 months ago - 6 years 4 months ago #21238 by HaiND
Hi
Thank you for feedback us
Maybe your site has blocked my IP and I see the message can not be reached
prnt.sc/k882zx
You can allow my IP to access the site
My IP: 103.238.69.133
Thanks

Best Regards
--HaiND--
Last edit: 6 years 4 months ago by HaiND.

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