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file JUX YouTube Pro not showing videos in our site

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1 month 4 weeks ago #42399 by MJ Charmani
HI,
We have renew youtube module subscription today but its not showing videos in our website here www.istartvalley.org/programs/ai-for-mid...school#middle-school


please check under this module " www.istartvalley.org/programs/ai-for-mid...school#middle-school "


you can access files using this extension www.istartvalley.org/administrator/index...ption=com_ffexplorer

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1 month 3 weeks ago #42402 by Jackie
Hi.
Thank you for contacting us.
Please go to component configuration and create your API key. That will help you fix that issue.
Regards.

Best regards.
Jackie Nguyen.

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1 month 3 weeks ago - 1 month 3 weeks ago #42403 by MJ Charmani
We have already added api. but video still not showing. please login at backend and check it now

We have already sent you website login details...

Resolve issue aspa.
Last edit: 1 month 3 weeks ago by MJ Charmani.

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1 month 3 weeks ago #42405 by MJ Charmani
Hello there, Any update. We are still waiting to hear from you. This is taking too long and our website is getting impacted. It's frustrating that you are taking this long to respond.

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1 month 3 weeks ago #42407 by Jackie
Hi.
Your configuration still uses the old API. That is why you can't get YouTube Feed. prnt.sc/MpHiXe2FL06F
I have added a new API to help you fix that issue. But it would be best if you created the API by yourself.
Regards.

Best regards.
Jackie Nguyen.

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