Hello, administration of the agent does not allow saving alphanumeric characters on the phone, only numbers saved so you can not put the phone in the format (+34) 999 999 999. The database if it allows alphanumeric characters, but not saved from editing.
Hi Jomimerlu2,
Thanks for contacting us and choosing our product!
About this problem. We do not want the user to enter the strange characters. There may be someone who mistype strange characters it will not be sent. What it is not true. (This function I use of Joomla)
The problem is that the input data does not allow the agent to format the phone number. The database but if you accept the data entry form only stores numbers.
Hi,
you use an outdated version of real estate.
now we can not help you change the database is. something that's too difficult. hope you understand and sympathize.
Besides. Your account has expired support (from 2 months ago).
Hello, I buy real estate with the template had. When I upgraded to the new version also buy real estate, but does not work with my staff. I have said many times that they were solving. To this day the new version of real estate does not work with the staff who sold me. I want to work with the new version of realestate but can not because they have not gotten it to work with my staff. Change template now is very complicated because the current visually fits my taste and the new would have to adapt. That solution? I have the new version of real estate purchased and I can not use, now you tell me you can not help me?
Hi
After a long time searching, I have found your problem. and I had to fix it. please verify. (maybe I do not understand your problem, so take time search).
not allow saving agent alphanumeric characters on the phone
