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file Neither FBID nor numeric id works for social tabs extension

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5 years 10 months ago #20731 by George Botelho
Hi, Can someone guide me on that, neither FB ID which is named wolbermuda nor its numeric id works to get social tab working for facebook posts, can someone from admin help on it plz.

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5 years 10 months ago #20733 by HaiND
Hi George Botelho
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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5 years 10 months ago #20736 by George Botelho
Hi,

sent required info in private message,

Thank you,

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5 years 10 months ago #20761 by George Botelho

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5 years 10 months ago #20764 by HaiND
Hi George Botelho
Sorry for the reply latter
The social network Facebook has some API changes so I'm looking to fix the issue as soon as possible for you
Hope you understand and look forward to receiving sympathy
Thanks

Best Regards
--HaiND--

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5 years 10 months ago #20802 by George Botelho
Hi,

plz tell me if you got any update by now?

Thank you,

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5 years 10 months ago #20832 by HaiND
Hi
Thank you for feedback us
The facebook API has not been restricted and facebook has worked well
Please check again
hope it will help you
Thanks

Best Regards
--HaiND--

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5 years 10 months ago #20842 by George Botelho
sorry but its not working well yet, plz check at the site for which i sent you credentials in private message.

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5 years 10 months ago #20850 by George Botelho
:( wished if you could reply soon, its been more than few days now that social tab is not working at all

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5 years 10 months ago #20852 by HaiND
Hi
i'm sorry for the reply later
as I mentioned above, The Facebook API has not been restricted and Facebook has worked well
We are trying to fix it and fix it as soon as possible and will be releasing new updates as soon as we fix the problem.
Hope you understand and look forward to receiving sympathy
Thanks

Best Regards
--HaiND--

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