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file unable to edit/saves slide titles and captions

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4 years 8 months ago #9233 by Alan Smith
Hello:
My new installation of the module does not save edits/changes to the individual slide details (title, caption, etc.). Basically the update button does not function.\
Also the images in the module description do not load (no big deal).
The site is a brand new J 3.4.5 site - server specs meet requirements.
Thank you -
Alan

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4 years 8 months ago #9246 by NT
Hi Aksmith,
Thanks for contacting us and choosing our product!
I checked on our site. do not see the problem as you say, everything works normally. may have a conflict on your site. please send me the account back-end via message private. I'll check for you. Thanks.

****************
Best Regards
__DiepNT__

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4 years 8 months ago #9422 by Alan Smith
Sent details via PM.

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4 years 8 months ago #9444 by NT
Hi Aksmith,
I checked your site, config normal operation. please check back. you may refer to our documents can it will help you. Thanks
docs.joomlaux.com/extensions/jux_horizontal_accordion_slider/

****************
Best Regards
__DiepNT__

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4 years 8 months ago #9477 by Alan Smith
The 'update' and 'close' buttons are NOT working on my iMac (FF).
See attached screen recording.

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4 years 8 months ago #9495 by NT
Hi Aksmith,
I do not get your file. t is the check on Mac. It still works. Please describe in more detail. (I think this problem is not so important. Because I checked on many different browsers it still works, you should configure the front-end it works well as torch).

****************
Best Regards
__DiepNT__

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3 years 1 week ago #17716 by mcolchanski
I have the same problem with firefox 54.0.1, but no problem to update the title, caption...with Edge 40.15063.0.0 ...

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2 years 1 month ago - 2 years 1 month ago #21053 by Gelauff
Hi,
Same thing here: save and close button of the individual slide details (title, caption, etc.) are NOT working on Firefox Quantum version 61.0 (latest) 64 bits on Windows 10 64 bits.
Working normally in IE 11.
Chris
Last edit: 2 years 1 month ago by Gelauff.

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2 years 1 month ago #21067 by HaiND
Hi
Sorry for late reply, we have 1 holiday weekend
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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11 months 6 days ago #35516 by jorge paez
Hello I have the same problem, button update are not working

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