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exclamation-circle Background Slider Setup

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4 years 9 months ago #38230 by Peter Tindle
Just purchased and installed your background slider but I can't get it to work. The documentation doesn't say what module position to put it in and how to set it up with the site template, so right now it is just a jumbled mess at the bottom of the page. Please explain how to set this up ASAP.

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4 years 9 months ago #38233 by HienHC
Replied by HienHC on topic Background Slider Setup
Hi
Sorry, our document is having some image issues.
We will update soon for you.
thanks

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4 years 9 months ago #38256 by Peter Tindle
Any update on this?

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4 years 9 months ago #38260 by HienHC
Replied by HienHC on topic Background Slider Setup
Hi
I sent our new copy of the Document. you can check out.
Link Document: drive.google.com/file/d/1pEqmmeXarvAMEDf...FVT/view?usp=sharing
thanks

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4 years 9 months ago #38295 by Peter Tindle
Thanks for updating the user guide, this is helpful.

Unfortunately this does not have any information to solve the big issue I have: how do I configure this to b my background? Please look at the web page at
www.westwoodchristian.org/test
so you can see how the module is currently displaying for me.

If this is something you are unable to fix, please inform me on how to obtain a refund for the extension.
Thanks.

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4 years 9 months ago #38301 by HienHC
Replied by HienHC on topic Background Slider Setup
Hi
Thanks for your feedback
You can provide back-end login information
I will check and fix the problem for you
Thanks

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4 years 9 months ago #38314 by Peter Tindle
Here you go:

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4 years 9 months ago #38324 by HienHC
Replied by HienHC on topic Background Slider Setup
Hi
Can you give me the admin account supper information is not.
so that i can easily fix it
Thanks

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4 years 9 months ago #38354 by Peter Tindle
I have upgraded the credentials to Super User status.

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4 years 9 months ago #38368 by HaiND
Replied by HaiND on topic Background Slider Setup
Hi again
Just like there is some conflict with an extensio of yours, I will try to fix the problem for you
Thanks

Best Regards
--HaiND--

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