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3 weeks 5 days ago - 3 weeks 4 days ago #42779 by Takis
Hi, I just bought the "Coming Soon" and facing the following problems:

1. The YouTube video does not playing
2. The login fields are disabled
3. My message from the home page displayed with Italic font
4. I expected my message to be justified in the center of the screen and not to the top
5. The background is not black as the intention was
6. The Login page has the fields in English and the button in Dutch
Last edit: 3 weeks 4 days ago by Takis.

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3 weeks 4 days ago #42782 by Jackie
Hi.
Thank you for contacting us.
I have checked your site and seen the jQuery conflict. Please provide us with your site admin account. I need access your site to help you check that issue.
Regards.

Best regards.
Jackie Nguyen.

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3 weeks 3 days ago #42783 by Takis
Replied by Takis on topic It is not working as expected
Hi , thanks for your answer.
An addition problem is the fact that the pages are not appear in a different page therefore the links on the left side are not working

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3 weeks 2 days ago #42784 by Takis
Replied by Takis on topic It is not working as expected
Hi, I found a bug in "Contact Us" tab.
The "Phone" check box disables the "Your email" field instead of the "Phone Number" field and vice versa!

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3 weeks 2 days ago #42785 by Jackie
Hi.
Please provide us with your site admin account again. Maybe you have changed that account. We are debugging on your site.
Regards.

Best regards.
Jackie Nguyen.

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3 weeks 1 day ago - 3 weeks 1 day ago #42786 by Takis
Replied by Takis on topic It is not working as expected
You can login now, thanks.
Please do not forget the rest bullet points that still open:

Mobile devices
The YouTube video does not playing
The links on the left side are not working

Home tab
My message from the home page displayed with Italic font

Front end
I expected every page being justified in the center of the screen also vertically and not to the top (now I have top margin)

"Contact Us" tab
The "Phone" check box idisables the "Your email" field instead of the "Phone Number" field and vice versa!
The button "Send Us" does not do anything when it is pressed!

I assume that when you are done you will let me know what the problems were and what you did to solve them!
Last edit: 3 weeks 1 day ago by Takis.

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3 weeks 5 hours ago #42787 by Jackie
Hi.
1. I have checked and fixed the mobile issue. Please recheck it.
2. I added custom CSS to the plugin. Now you can view the homepage message as intended.
3. I have fixed the front-end issue. Now you can see the text content in the center of the screen. prnt.sc/I1qb4Zl20Ro4
4. I have fixed the phone number and email field display on the contact us tab.
For the send us button, please check the send mail function on your site again. It doesn't work.
Regards.

Best regards.
Jackie Nguyen.

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2 weeks 6 days ago - 2 weeks 6 days ago #42788 by Takis
Replied by Takis on topic It is not working as expected
Indeed most of the problems are done and thank you.
I have a couple of questions though as

1. When I refresh the page the content is indeed centered in the middle of the screen however when I resize it doesn't automatically goes to the center, it needs again a refresh. I would prefer the code to work automatically and have always the content centered.
2. I fixed the site to send emails but the "Send" button does not respond whan I click on it.

Another consern is about the changes you made.
a. Are they reflect in the plugin so in case I use it in another similar website gonna work? In this case do I need to download again to gain the new version?
or
b. Do I have to ask again for your support? In this case I would like to know what was changed in order to do it by myself and not bother you again for the same issue!
Last edit: 2 weeks 6 days ago by Takis.

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2 weeks 5 days ago #42792 by Jackie
Hi.
I have checked and fixed the middle content issue when you resize the browser. I also fixed the send button issue. Please recheck it.
We will release a new version when everything works fine. If you want to use it on another site. Please go to download the latest version.
Regards.

Best regards.
Jackie Nguyen.

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2 weeks 4 days ago #42796 by Takis
Replied by Takis on topic It is not working as expected
HI,
You: I have checked and fixed the middle content issue when you resize the browser.

You're using an interval to refresh the screen automatically, correct me if I'm wrong. However this way cause some issues.
1. When I'm looking the about page for instance and resize the screen, it goes to the first page.
2. In mobiles after a move with the finger goes in the first page

I would prefer a css code for the content to be centered, if it is possible!

You: I also fixed the send button issue. Please recheck it.

I receive the email after your changes however I miss the User name and the User Email of the sender! That's the most important part don't you think so?

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