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file Unable to select venue

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2 years 6 months ago #19068 by Cristiano Ercolani
Hi all,

trying to create a new event I'm not able to select any venues.

I click on blue button "select a venue" and new form opens but I cannot select any shown venue.

Nothing happens when I click on their name.

May you help me?

Thank you in advance

Bye

Cristiano

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2 years 6 months ago #19070 by HaiND
Replied by HaiND on topic Unable to select venue
Hi Cristiano Ercolani
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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2 years 6 months ago #19077 by Cristiano Ercolani
Hi! I'm sorry but I'm using a XAMP installation on local so I cannot give you the access to website.

I'm trying to use both Chrome and Internet Explorer but the error is always the same.

Any suggestions?

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2 years 6 months ago #19079 by HaiND
Replied by HaiND on topic Unable to select venue
Hi Cristiano Ercolani
Thank you for feedback us
I really have trouble with it because I can not see the problem
You can send me a backup copy of your website via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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2 years 6 months ago #19080 by Cristiano Ercolani
Hi! Akeba backup copy is it ok? Or whatelse?

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2 years 6 months ago #19083 by Cristiano Ercolani
Sent!

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2 years 6 months ago #19085 by HaiND
Replied by HaiND on topic Unable to select venue
Hi
Thank you for feedback us
I think you using Akeba backup!
Thanks

Best Regards
--HaiND--

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2 years 6 months ago #19087 by Cristiano Ercolani
Do you mean that I have to uninstall Akeba Bckp?

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2 years 6 months ago #19096 by HaiND
Replied by HaiND on topic Unable to select venue
Hi
Thank you for feedback us
Oh no no, I would like to say that you use akeba backup to back up your site, somehow send you that backup for me
Hope you understand
Thanks

Best Regards
--HaiND--

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2 years 6 months ago #19097 by Cristiano Ercolani
I've already sent htdocs zip file and sql backup...I hope is the same

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