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file Jux Backgroundvideo Not showing on Smartphone

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5 years 11 months ago #23412 by Dirk Haagmans
Jux Backgroundvideo is not showing on Smartphones.
Must I change settings or else?
On a latop or pc it's showing well and the youtube video shows in the background.
Anyone a solution?

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5 years 11 months ago #23418 by HaiND
Hi Dirk Haagmans
Thank you for feedback us
I'm but as we said at the Document because the mobile device does not have automatic video function so the module cann't play video in mobile, only display the background image
Our other customers are well aware of this
Hope you understand and look forward to receiving sympathy
Thanks

Best Regards
--HaiND--

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5 years 11 months ago #23420 by Dirk Haagmans
Thank you HaiND, than I will try the mp3 in the background, which might function. (with an other module)

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5 years 11 months ago #23422 by HaiND
Hi again
I think you can try it, if still have problem, please contact us, pleased to assist you
Thanks

Best Regards
--HaiND--

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