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file Mega Menu no longer works after update

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11 months 1 day ago - 10 months 4 weeks ago #41460 by UAH
Upgraded our server (PHP 7.4.x/Joomla 3.10) and update Mega Menu to 3.3.6. Now the menu is just a bulleted list.

I checked the console and see the following error:

Uncaught ReferenceError: jsMegaMenuMoo is not defined

It is on a dev server and not available to the public. I did check the settings with the production server and it is set up the same.

What am I missing?
Last edit: 10 months 4 weeks ago by UAH.

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10 months 4 weeks ago #41464 by Jackie
Hi.

Thank you for contacting us.
I have checked our extensions with Joomla 3.10.11 and PHP 8.0, PHP 7.4, It still works fine without error.
As I see, maybe have some conflict jquery on your site. Please upload your site to host, we will help you check it soon.
Thanks.

Best regards.
Jackie Nguyen.

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10 months 4 weeks ago #41468 by UAH
What do you mean, "Upload your site to host"?

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10 months 3 weeks ago #41472 by Jackie
Yes, I see your site is not public, Please give us the site URL and admin account. I need access to your site to help you check the issue.
Thanks.

Best regards.
Jackie Nguyen.

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10 months 3 weeks ago #41474 by UAH
I updated the URL in the hidden data, but I can not give admin login due to security.

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10 months 3 weeks ago #41475 by Jackie
Hi.
I can't access your site prnt.sc/l0bbnWmh5aYp .
Please give us the Inspect tool of the browser and click on to tab console and give us the error message on this tab. That can help us find the issue.
Thanks.

Best regards.
Jackie Nguyen.

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10 months 3 weeks ago #41478 by UAH
Uncaught ReferenceError: jsMegaMenuMoo is not defined
at (index):406:18
jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:45


JQMIGRATE: jQuery.fn.load() is deprecated
migrateWarn @ jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:45
jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:47 console.trace
migrateWarn @ jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:47
jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:45


JQMIGRATE: Attribute selector with '#' must be quoted: a[href*=#]:not([href=#]):not([href*=carousel])
migrateWarn @ jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:45
jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:47 console.trace
migrateWarn @ jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:47

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10 months 3 weeks ago #41481 by Jackie
Hi.
We have checked the package and don't use the jsMegaMenuMoo function in the latest version. I'm afraid you are using the old version.
Please give us your order info and the package version on your site.
Thanks.

Best regards.
Jackie Nguyen.

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10 months 3 weeks ago #41482 by UAH
Order #21660

MegaMenu V. 3.3.6

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10 months 3 weeks ago #41483 by UAH
JUX Mega Menu
Site Module 3.3.6

JUX Mega Menu Package
Site Package 3.3.6

System - JUX Mega Menu Framework
Site Plugin 3.3.6

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