The module does not save the settings change

Hello!
Installed the module "JUX Mega Menu for JoomShopping".
Turned it on. Published on the website.
When can produce changes in the appearance of the module, the changes are not saved.
Website - magazin-zhuravli.ru/ .
Website template - TimesFX.
JoomShopping - Version 4.11.6
What should I do?

Hi Paul,
Thanks for contacting us and choosing our product!
Please check data. Can you enter incorrect data. it is not saved in the database. making the module does not save
Please check your account. I find your account expires. Thanks

Hello!

Help! I will understand nothing!

What data do I need to check?
I was wrong to enter?

I paid the bill for the module "JUX Mega menu for joomshopping".

She sent me this email:

Order number: 105794550234
Merchant order ID : 7168
Vietbrain JSC ( www.joomlaux.com )
Contents of Your purchase :
Truck ID : order No. 7168
Product code supplier : order No. 7168
Product description : vendor site cart purchase: Cart ID order #7168
Product name : cart purchase: order No. 7168
Quantity : 1

Total : 9.00 ( Euro )

Payment Information
Paul

Hi Paul
Please send me a copy of your back-up site, I will to check local. Thanks.
extensions.joomla.org/extension/akeeba-backup

Hello!
And what mail to send a copy of the site?

Hi
Please send via mail: This email address is being protected from spambots. You need JavaScript enabled to view it.. Thanks

Sent to e-mail. Thank you!

Hi Paul,
OK. I send mail.

Thank you so much for the hint!

HI,
OK. Thanks.