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file JUXMega Menu browser not compatible

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7 years 10 months ago #12946 by frempong
The juxmega menu does not support some browsers, apart from google chrome, juxmega menu is not compatible with internet explore , safari and opera browser please help me to solve this issue is very bad, this is my website www.ghananewsline.com , and let me know if you administrator access, recently you help me to solve a juxmega menu width customization, but the settings does not support the browser i mention earlier.please and a big please help me solve this once and for all

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7 years 10 months ago #12955 by Huyen Tran
Dear Frempong.
Thank you for using product our.
Please give me some time. I will check your problem
Thanks you so much for empathy

Best Regards,
Huyen Tran

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7 years 10 months ago #12998 by frempong
please it has been almost a week now, that you said i should give you time, so that you can solve my problem as at now you havnt down anything about it please.

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7 years 10 months ago #13011 by frempong
please it has been almost a week now, that you said i should give you time, so that you can solve my problem as at now you havnt down anything about it please.

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7 years 10 months ago - 7 years 10 months ago #13016 by Huyen Tran
Hi Frempong.
I'm very sorry. my son are sick and I can't go to office and check your problem.
Today, I checked your site on IE, Opera bower. I saw megamenu display fine. Please view my video and give me your image that show your problem. To day I will support for you.

Thanks you so much for empathy.

Best Regards,
Huyen Tran
Last edit: 7 years 10 months ago by Huyen Tran.

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7 years 10 months ago #13038 by frempong
sorry to hear that, your son is sick, please if so just take your time to solve my problem, am very very sorry. anyway this menu looks good in opera, chrome, but just view it internet explorer, safarai. and maxthon browser.

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7 years 10 months ago #13049 by Huyen Tran
Hi Frempong.
I checked your site on Safari. I saw some code in custom that create the problem on your site. You can edit code as image attachment.
prntscr.com/bdpj6m
or If you still don't done.Please give me your account of administrator via private message. I will check it for you again

Best Regards,
Huyen Tran

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7 years 10 months ago - 7 years 10 months ago #13063 by frempong
Last edit: 7 years 10 months ago by Huyen Tran.

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7 years 10 months ago - 7 years 10 months ago #13065 by frempong
Last edit: 7 years 10 months ago by Huyen Tran.

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7 years 10 months ago - 7 years 10 months ago #13069 by frempong
please i hope you have got my administration details
Last edit: 7 years 10 months ago by Huyen Tran.

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