Support Offline: Mon - Fri / 08:00am - 05:00pm (GMT +7)
Your Time: Our Time:

file [Mega Menu] No scroll with IE (11 at least)

More
8 years 2 months ago #14466 by Pierre
Hi the team! :)
You did a great job with your Mega Menu. Unfortunately, I have a serious issue with it. The problem happens only when the MegaMenu module is published.
I know it is known with this module after searching in this forum but I couldn't find any solution to fix my problem.

I tried: Firefox, Chrome, Edge, Opera: I can scroll with both keyboard and mouse: OK
BUT with Internet Explorer 11 (I can not test with previsous versions...): no scroll: neither with the mouse, nor with the keyboard...

I tried several solutions you posted in this forum:
- delete SmoothScroll.js
- rename SmoothScroll.js in SmoothScroll1.js
- removing line 67 ($document->addScript(JUri::base(true).'/modules/mod_jux_megamenu/assets/js/SmoothScroll.js');) in mod_jux_megamenu.php

I couldn't remove line 62 ($document->addScript(JUri::base(true) . '/modules/mod_jux_megamenucss3/assets/js/SmoothScroll.js');) in helper.php because it doesn't exist.

So I really don't know what I can do... I will be happy to give you 100 on JED review when it will be fixed because else if i really appreciate your module!
Thank you very very much for your help!
I can send you the credentials by PM, just tell me who ;)
Have a good day!
Pierre

Please Log in or Create an account to join the conversation.

More
8 years 2 months ago #14473 by Huyen Tran
Hi Pierre.
Thank you for using our product.
I'm sorry for reply late. because I just a holiday on weekend.
Please give me link your site and your account of administrator via mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon.

Best Regards,
Huyen Tran

Please Log in or Create an account to join the conversation.

More
8 years 4 hours ago #15509 by Cybermarchands Sàrl
Hi, I installed the 3.2.7 version and I still have the same problem. Is there a solution? Thanks

Please Log in or Create an account to join the conversation.

More
7 years 11 months ago #15512 by Huyen Tran
Hi Cybermar.
Thank you for using our product,
Please refer this solution
- delete SmoothScroll.js
- rename SmoothScroll.js in SmoothScroll1.js
- removing line 67 ($document->addScript(JUri::base(true).'/modules/mod_jux_megamenu/assets/js/SmoothScroll.js');) in mod_jux_megamenu.php

Best Regards,
Huyen Tran

Please Log in or Create an account to join the conversation.

More
7 years 11 months ago #15570 by Cybermarchands Sàrl
Ok, it worked ! Thanks a lot :)

Please Log in or Create an account to join the conversation.

More
7 years 11 months ago #15571 by Huyen Tran
Hi Cybermar.
Thank your feedback to me again.
Can I help me, write a review and vote 100point for each section for our product on JED:
extensions.joomla.org/extension/jux-mega-menu
Thank your review.

Best Regards,
Huyen Tran

Please Log in or Create an account to join the conversation.

Moderators: Jackie
Time to create page: 0.097 seconds
Powered by Kunena Forum