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file Portfolio Images are not showed

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1 year 9 months ago #41310 by Oberhofer Thomas
Hello! Portfolio Pro is able to sort by category (if jQuery is disabled) and shows preview images. By click lightbox is opened, but no images are shown. I tried with/without jQuery. If JQuery enabled, also the preview grid is not working.
Would you please help me?

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1 year 9 months ago #41314 by Oberhofer Thomas
Hi there! 3 days gone - no answer. I could´t wait any longer. I`m sorry about the money. I took another portfolio extension, so I don´t need your help anymore. You should work on your support. It also seems strange to me, that every question in the forum is solved by giving Admin-Accounts. Why don´t you publish your solutions for the problems here so that the people in the community can help themselves?

I´m disapointed and would be glad, if I would get my money back.
I won´t use your extension any more.

Greetings, Tom

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1 year 9 months ago #41331 by Jackie
Hi.

Thank you for your feedback, and sorry for the late response.

Yes, sometimes the issue from the conflict with the template. And that is why we need access to the customer site to check the problem.

We will try to improve the support time on our site.

Thanks.

Best regards.
Jackie Nguyen.

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