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exclamation-circle Portfolio Pro Update Problem / No Items

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2 months 1 week ago #42390 by User 653
Hello Support Team,

I performed an update from Joomla 3 to Joomla 4. Unfortunately, something went wrong during the update of Portfolio Pro. There are no entries available in the backend, but all entries are still present in the table _jux_portfolio_pro_items in the database. Additionally, there is an error message related to tags. What could be the cause of this issue? I would appreciate your help with this.

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2 months 1 week ago #42392 by Jackie
Hi.
Thank you for contacting us.
Sorry, we have changed the portfolio data to #__jux_portfolio_pro, not the __jux_portfolio_pro_items. Please provide us with your site database access. We will help you check and fix that issue.
Regards.

Best regards.
Jackie Nguyen.

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2 months 1 week ago #42393 by User 653
Thank you for the quick response! I already suspected that this might be the case. I have added the credentials for PHPMyAdmin. Thank you for the quick response!

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2 months 1 week ago #42396 by Jackie
Hi.
The phpmyadmin account isn't correct. prnt.sc/yr-hg7_kJL4Z
Please recheck it.
Regards.

Best regards.
Jackie Nguyen.

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2 months 1 week ago #42397 by User 653
Sorry, but the settings for access should now be correct.

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2 months 1 week ago #42400 by Jackie
Hi.
I have checked and helped you import the portfolio data.
Please recheck it.
Regards.

Best regards.
Jackie Nguyen.
The following user(s) said Thank You: User 653

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2 months 1 week ago #42404 by User 653
Thanks, everything works now.
Best regards

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2 months 6 days ago #42406 by Jackie
Yes, if you need help, please let us know again.
Regards.

Best regards.
Jackie Nguyen.

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2 months 2 days ago #42410 by User 653
Dear Support Team,

I have another issue with the URL generation. For the menu items with "List of Portfolios," the URL is correct, but for Submenu "Single Portfolio" items, it does not match with my set Joomla menu items. What could be the reason for this?

For testing, please compare "Sunlux L 150" and "Solis."

Thank you!

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2 months 9 hours ago #42412 by Jackie
Hi.
To fix the portfolio details link, you don't need to create too many single portfolio menu items for each item. It will get the wrong menu item.
You only need to create one menu item in the hidden menu and use the alias as you want. prnt.sc/LSufIY7FBf9w
Then all your portfolio details will have the same pre alias in the URL.
Please recheck it.
Regards.

Best regards.
Jackie Nguyen.

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