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file Facebook Feed not showing but ID is correct

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9 years 4 months ago #5916 by Natalie
Hi,

Thank you. Do you have any idea on how long this will take?

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9 years 4 months ago #5930 by Natalie
Hello again,

Please could you respond on how long it will take to sort this out? My client is starting to get upset and he has every right to be - I purchased this component because it was supposed to work perfectly and easily from the beginning? Please let me know as soon as possible.

Thank you.

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9 years 4 months ago #5933 by Nguyen Sy Tinh
Hi,
So sorry for this issue!
If you can wait, I will reply to you early next week (I'm not sure to update this issue).
If you can't, we will refund for you.

Tinh

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9 years 4 months ago #5935 by Natalie
I have just regenerated the Instagram client ID and new access token and it is still not working!

I cannot wait until next week. This is ridiculous! I bought this on Monday and it's now Thursday!

Please refund me - this is unacceptable.
The following user(s) said Thank You: Franz Mediaprint

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9 years 4 months ago #5950 by Franz Mediaprint
we need an update very quickly, on all sites facebook stream didn`t work.
The following user(s) said Thank You: Audrey Raby

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9 years 4 months ago #5952 by Audrey Raby
No offense, but I used to work for a startup creating social walls and hubs aggregating UGC and the least you can do is subscribe to social APIs changelogs on GitHub & fix issues as soon as they appear, not as soon as clients start complaining.

Facebook has always been more complicated because of its privacy settings. When you play with APIs, you have to assume that there will be bug fixes to make every now and then.

Can you please get it fixed ASAP, that would be nice?

...And people, there's no need to be rude; I've never met anyone who worked better because they were yelled at. I'm disappointed as well, but let's focus on solutions, shall we?

BTW, I still can't find LinkedIn & Quora in the backend..

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9 years 4 months ago #5989 by David Bowen
Same problem here. I'm sure it be sorted but it doesn't look very professional.

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9 years 4 months ago #5992 by Kelly Allison
I am also having this problem and need resolved urgently

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9 years 4 months ago #5995 by Alexander Kullmann
i buy the extension today...

i only wanted to show a facebook Wall... I have the same problem that the ID is correctly and the modul on Page shows nothing... If i enter de JUX ID back, it works...

Is the problem working? Because i have payed and i dont want to wait 2 Months...

sorry for englisch... im german...

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9 years 4 months ago #6012 by Natalie
I want my money back - this extension doesn't work.

Please get back to me urgently about refunding me.

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