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file Instagram posts don't display

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8 years 5 months ago #13044 by Jose Roman
Having problems getting our Instagram posts to show up on our Social Stream wall.
I logged into the developer page here:

Made a new account and created a client.

Then I went through the process described here to get a new access token:


I've entered everything into the Social Stream module including adding a ! sign to the beginning of the Instagram ID, but the posts don't display on my wall.

Could use some help to solve this and get Instagram to work.

Joomla 3.5.1 site; JUX Social Stream version: 1.2.1
PHP 5.6.20

Thanks!

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8 years 5 months ago #13048 by Huyen Tran
Hi Jose Roman.
Thank you for using product our,
I'm sorry. Because API of Instagram are updating. we still are waiting and updating our product.
Thanks you so much for empathy,

Best Regards,
Huyen Tran

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8 years 5 months ago #13050 by Davide Garetto
Hi,
I have the same problem with INSTAGRAM.
When will you release the update of module Social Stream?
Thanks
Davide Garetto
vg59 srl
ITALY

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8 years 5 months ago #13076 by Huyen Tran
Hi Davide.
I'm sorry for your problem. We are updating API of Instagram. Please give us some time.
Thank you so much for empathy,

Best Regards,
Huyen Tran

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8 years 5 months ago - 8 years 5 months ago #13230 by Steve K
Hi there,

Same problem here. Do you know long it takes to update Instagram api?

Thanks
Last edit: 8 years 5 months ago by Steve K.

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8 years 5 months ago #13236 by Huyen Tran
Dear Steve K.
Thank you for using product our.
I'm sorry. because API of Instagram that just update, we still are studying and find the solution for this problem.
They very difficult, Please give me some time.
Thank you so much for empathy,

Best Regards,
Huyen Tran

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8 years 4 months ago #13417 by Jose Roman
Hello Huyen,
It looks like you've issued an update to Social Stream -- V. 1.2.2. I downloaded it and installed it. Was the 1.2.2 version supposed to address the Instagram posting problem? It still doesn't work in our site.
Please advise.
Thanks

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8 years 4 months ago #13433 by Michael Scruse
I'm having the same problem - is there an update on this?

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8 years 4 months ago #13434 by NT
Replied by NT on topic Instagram posts don't display
HI All,
Thanks for contacting us and choosing our product!
I am a developer of JoomlaUX. We've updated the Social Stream - V. 1.2.2. Please update to the latest version of us.
And see our documents.
docs.joomlaux.com/extensions/jux_social_stream/#instagram

If our products do not work. please send me an account site via private message, I will check it for you
Thanks All!

****************
Best Regards
__DiepNT__

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8 years 4 months ago - 8 years 4 months ago #13440 by Jose Roman
Hi NT,

As I mentioned above, latest version 1.2.2 is installed and Instagram still isn't working. I had already created a access token and it was working before the API change. Do you think I would need to generate a new Access Token?

Please advise
Last edit: 8 years 4 months ago by Jose Roman. Reason: typo

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