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exclamation-circle Unable to save

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2 months 3 weeks ago #38945 by BAILLE83
Unable to save was created by BAILLE83
Hello,
I wrote to you last week to tell you that I can't save the jux content slider module on my joomla site.
After several checks of all kinds, I think the problem comes from the JOOMLA version.
I'm on version 3.9.18 if I try to install jux content slider on a site with a version 3.9.3 it works.
Looking forward to your help.

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2 months 3 weeks ago #38946 by HaiND
Replied by HaiND on topic Unable to save
Hi
Thank you for feedback us
I can't login back-end, user and pass is incorrect, please check again

Best Regards
--HaiND--
The following user(s) said Thank You: BAILLE83

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2 months 3 weeks ago #38947 by BAILLE83
Replied by BAILLE83 on topic Unable to save
Sorry I solved the problem the user intervention was not active.

Claude

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2 months 3 weeks ago - 2 months 3 weeks ago #38952 by HaiND
Replied by HaiND on topic Unable to save
Hi
I checked a lot and the module still works fine on localhost
I still suspect it due to your server
Some customers have the same problem
joomlaux.com/forum/jux-portfolio/16740-t...-allowed-limits.html
forum.joomlack.fr/index.php/page-builder...rror-saving-a-module

You can check it agian or contact with hosting server?
Thanks

Best Regards
--HaiND--
Last edit: 2 months 3 weeks ago by HaiND.

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2 months 3 weeks ago #38953 by BAILLE83
Replied by BAILLE83 on topic Unable to save
finally account I returned to a version joomla 3.9.1 and the extension works correctly I can save the parameters of the extension.
It is therefore a joomla update 3.9.18 which poses problem
I will now update to joomla 3.9.18 and see what is going on.

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2 months 3 weeks ago #38961 by HaiND
Replied by HaiND on topic Unable to save
Hi
If updating to new Joomla version is still problem, please contact the server and hear from them
Hope it will help you solve
Thanks

Best Regards
--HaiND--

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2 months 3 weeks ago #38963 by BAILLE83
Replied by BAILLE83 on topic Unable to save
Hello,
I just updated the site under 3.9.18 the jux content slider module can no longer be modified.
So JUX and joomla compatibility problem 3.9.18

Claude

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2 months 3 weeks ago #38964 by HaiND
Replied by HaiND on topic Unable to save
Hi
I checked many times on localhost and it still works fine on 3.9.18
You can try to install JUX Content Slider on localhost with 3.9.18
Thanks

Best Regards
--HaiND--

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