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file Slider not showing on mobile

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4 months 2 weeks ago #41946 by Josh Nelson
Hi, we've just installed this slider on our homepage and have noticed that it is not appearing at all on mobile. Any ideas how to fix this?

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4 months 2 weeks ago #41953 by Jackie
Replied by Jackie on topic Slider not showing on mobile
Hi.
Thank you for contacting us.
We have checked and fixed that issue on your site.
Please recheck it.
Regards.

Best regards.
Jackie Nguyen.

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4 months 2 weeks ago #41957 by Josh Nelson
Hi, thank you for your quick reply! I'm still not seeing the slider on mobile, just the dots for its navigation. Can I ask what code you modified? We have a custom template for the homepage if that helps troubleshoot

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4 months 2 weeks ago #41960 by Jackie
Replied by Jackie on topic Slider not showing on mobile
Hi.
Please clear your cache or using private browser to check on the mobile. I still can see the slider image.
i.imgur.com/GdZhYAg.jpg
Please recheck it.
Regards.

Best regards.
Jackie Nguyen.

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4 months 1 week ago #41968 by Josh Nelson
Thank you, we can see the changes now.

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4 months 1 week ago #41972 by Jackie
Replied by Jackie on topic Slider not showing on mobile
Thank you for your feedback. If you need help, please let us know again.
Thanks.

Best regards.
Jackie Nguyen.

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