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file Accordion / mega menu spontaneously re-orders, won't let us select articles, and won't show all items

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8 years 9 months ago - 8 years 9 months ago #11514 by Lucy Sadler / Trevor Bennett
We have used the mega menu for a number of years, and enjoy it.
However, it is becoming more and more unreliable.

1) it keeps on not letting us select the article to add to the menu item. We keep having to fix it. This time it was really difficult.
2) the menu order keeps on spontaneously changing to non-alphabetical
3) some of the items just won't show.

We are not on the current version, but there was a comment that the current version is not always what should be used.
We use jse_accordion_menu 2.1.1

Please help!
Last edit: 8 years 9 months ago by Lucy Sadler / Trevor Bennett.

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8 years 9 months ago - 8 years 9 months ago #11610 by Lucy Sadler / Trevor Bennett
Does anyone have any ideas for parts of the issues?
Is it a problem elsewhere in our system?
We are going to have to find another menu supplier otherwise.
Last edit: 8 years 9 months ago by Lucy Sadler / Trevor Bennett.

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8 years 9 months ago #11816 by NT
HI Lucy,
Thanks for contacting us and choosing our product!
Sorry for the late reply, I have not seen this ticket.
Send me your account site via private message, please. I will check it for you
Thanks!

****************
Best Regards
__DiepNT__

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