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exclamation-circle JUX Basic Weather can't make it run

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1 year 8 months ago #19455 by Jacques Charpié
Hello

I installed the JUX Basic Weather on a test website. I appears that only the city searchbox is presented, but no weather data
My site is SSL protected: testjoomla.gvmp.aero/index.php

Is this the problem?

thank you for any help and best regards

Jacques

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1 year 8 months ago #19468 by HaiND
Dear
Thank you for contacting and choosing our product!
– We are sorry for informing that the customer support will be slower than usual because of Vietnamese Lunar New Year (Tết Holiday). It’s the traditional holiday in our country - Vietnam, so most of our staff members will have ONE WEEK OFF from 12th February to 19th February 2018.
For the issue you are encountering, we will try to solve as soon as we are back the office. We apologize in advance to any inconvenience this may cause you.
On this occasion, we send you a lucky gift – DISCOUNT 30% on Every Membership Package with Coupon Code is: TET2018 as our gratitude and a wish for Health, Luck, and Prosperity
Thank you so much for your patience and sympathy!
Happy Vietnamese Lunar New Year!

Best Regards
--HaiND--

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1 year 8 months ago #19503 by HaiND
Hi Jacques Charpié
Thank you for feedback us
Sorry for late reply, we have 1 holiday Vietnamese Lunar New Year
please send information login back-end, I will check problem for you soon
Thanks

Best Regards
--HaiND--

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1 year 8 months ago #19508 by Jacques Charpié
Hi HaiND, no problem, I have a vietnameese brother, I know taht you are busy.

Just tell me if you need administrative access on my test site

best regards

jacques

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1 year 8 months ago #19519 by HaiND
Hi
Thank you for feedback us
Yes, I want access back-end your site, I will edit code on our product
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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1 year 8 months ago #19524 by Jacques Charpié
Thanks a lot
Information has been sent

regards

Jacques

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1 year 8 months ago #19525 by HaiND
Hi
Thank you for feedback us
I fix it for you, please check again
Thanks

Best Regards
--HaiND--

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1 year 8 months ago #19526 by Jacques Charpié
Super
What was wrong in my setting? I want to use your module on a production site
It would also be nice to have the solution in the documentation.

Now I read this:

Canada
-6°c
Mostly Cloudy
High: -8° Low: -16°
Wind: NW 27.36km/h
Humidity: 74
Visibility: 16.09
Sunrise: 7:9 am
Sunset: 5:43 pm


I need a couple of answer to the following questions
1) My site is in french. Is the translation allready done? (I'll gladly do it for you if you send me the translation file)
2) is it possible to set the time in 24h00 format (not AM / PM)
3) after humidity, can you put the unit (should be %)
4) Visibility has also a unit, please add it (I suppose km)

thanky you very much

Jacques

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1 year 8 months ago #19527 by Jacques Charpié
and oups, last question: it seems london is in UK not in Canada

city code is UKXX0085:London

Canada
-6°c
Mostly Cloudy
High: -8° Low: -16°
Wind: NW 27.36km/h

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1 year 8 months ago #19528 by Jacques Charpié
I made a few more tests. I checked for different cities as indicated by yahoo:
UKXX0085:London
SZXX0560:Porrentruy
SZXX0033:Zurich
FRXX0076:Paris
CHXX0008:Beijing

All cities gives CANADA as country, beijing seems not to be actualized.

I check now with weather.com and report in another post

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