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9 years 2 months ago #2695 by Mary Ortega
I just purchased this extension and tried to install it through the extension manager in Joomla. After I unzipped the file, and an extremely long time uploading, I eventually got an Internal Server Error. I've already installed the Mega Menu with no problems. Can anyone tell me what I should look for so I can install this? Should I just put the files on the server through ftp?
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9 years 2 months ago #2711 by Jackie
Replied by Jackie on topic Internal Server Error
Hi Mlortega,
Thank you for choosing our product.
And i'm sorry for late response. Can you give us back-end account and url to primary message.
We will help you check it soon.
Best regards.
Jackie Nguyen.

Best regards.
Jackie Nguyen.
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9 years 2 months ago #2715 by Mary Ortega
Replied by Mary Ortega on topic Internal Server Error
While you are poking around I have two other issues I'd like for you to take a look at;

1 - JUX Social Tabs - the social tabs are showing up behind the JUX Mega Menu. How can I get them to show up in front of the menu?

2 - Jse Real Estate Map Realty - The map icons are not showing up on the map. Did I miss something?

I will send you a username and password shortly. Thanks!
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9 years 2 months ago #2717 by Jackie
Replied by Jackie on topic Internal Server Error
Hi Mlortega,
Thank you for reply,
Please set super admin for this account, i can't install background slider for you.
And with JUX Social tab, please add css z-index for this class bellow
.rt-block {
z-index: 1;
}
And with jse real estate, I'll help you check it soon after have super admin permission.
Best regards.
Jackie Nguyen.

Best regards.
Jackie Nguyen.
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9 years 2 months ago #2720 by Mary Ortega
Replied by Mary Ortega on topic Internal Server Error
Hi Jackie,

Your account is all set with the proper permissions now.
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9 years 2 months ago #2726 by Jackie
Replied by Jackie on topic Internal Server Error
Hi Mlortega,
I have been install JUX Background Slider on your site, and everything working fine.
Maybe you get wrong way to install it. I also help you fix problem with JUX Realty Map,
Please check it again.
Best regards.

Best regards.
Jackie Nguyen.
The following user(s) said Thank You: Mary Ortega
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Moderators: Jackie
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