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file Invalid id, please check again.

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7 years 4 months ago #18587 by Alain Degoumois
Hi,

I can’t enter new ID with module JUX Background Video. I have the message : Invalid id, please check again.

Could you please help me ?

I use Joomla 3.8.2.

Regards,

Alain

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7 years 4 months ago #18590 by HaiND
Hi Degoumois
Thanks for contacting and choosing our product, Sorry for late reply, we have 1 holiday weekend
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: haind@vietbrain.com
I will check it for you soon
Thanks

Best Regards
--HaiND--

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4 years 9 months ago #39135 by Jose Fernandez
Have the same problem, trying to add a video i receive the same message: Invalid id, please check again.

Help. Regards.

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4 years 9 months ago #39137 by HaiND
Hi Jose Fernandez
You can send information login back-end via email: haind@vietbrain.com
I will fix problem for you
Thanks

Best Regards
--HaiND--

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4 years 9 months ago #39157 by FERHAT YILDIZ
I have that same problem

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4 years 9 months ago #39162 by HaiND
Hi FERHAT YILDIZ
Thank you for feedback us
You can send information login back-end via email: haind@vietbrain.com
I will check and try to fix it for you
Thanks

Best Regards
--HaiND--

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4 years 9 months ago #39217 by Ronald Missick
I'm Getting the same thing.

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4 years 9 months ago #39221 by HaiND
Hi Ronald Missick
You can tell me your email, I will try to send the package fix problem for you
Thanks

Best Regards
--HaiND--

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4 years 9 months ago #39247 by Ronald Missick
rmissick@in-sitetech.com

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4 years 9 months ago - 4 years 9 months ago #39248 by Chris Blaber
I am getting the. same problem as well!!!

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It is now 3 days bought this and still haven't been able to use it.
Is there anyone at JoomlaUX that can help with this. ?????
Last edit: 4 years 9 months ago by Chris Blaber.

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